Associate Store Manager, Full Time, South Coast Plaza- West Elm

West Elm; Costa Mesa (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Generous discount on all Williams Sonoma Inc. brands

401(k) plan

Health, dental, and vision insurance

Paid vacations and holidays

Wellness program

Learning opportunities through WSI University

Job summary

West Elm in Costa Mesa is looking for a management professional to ensure the store meets sales goals while developing a high-performing team. You will partner with the General Manager to drive customer experience and store operations, maintaining standards of excellence.

Candidates should possess 2-3 years of management experience, preferably in specialty retail, with strong communication and leadership skills. The position includes various benefits and opportunities for career growth.

Qualifications

• 2-3 years management experience, preferably in specialty retail.
• Proven ability to manage staff to meet sales and payroll goals.
• Effective communication and leadership skills.

Responsibilities

• Drive sales and contest goals in partnership with the General Manager.
• Recruit, interview, and select qualified candidates.
• Ensure an exceptional customer experience and team accountability.

Skills

Management experience

Sales achievement

Talent identification

Effective communication

Team motivation

Job description

Responsibilities

• In partnership with the General Manager, ensure store meets or exceeds sales and contest goals. Meet payroll goals based on current trends.
• Prioritize, plan and adjust schedules and daily agendas to meet business goals. Hold team accountable to achieving goals. In partnership with the General Manager, recruit, interview, and select qualified candidates to build a talent pipeline to achieve current and future business goals.
• Train and motivate all associates through on-going programs in sales, customer service and product knowledge.
• Develop associates to assume increased levels of responsibility.
• Assess performance and provide on-going feedback; complete and deliver performance appraisals and development plans. Ensure team provides an exceptional customer experience in the store to achieve World Class Service standards.
• Maintain presence through effective floor management and ensure staff coverage in all areas of the store.
• Maintain a safe work environment and ensure ongoing safety training and awareness.
• Ensure store standards are met and maintained, i.e., visuals, cleanliness, signage, safety, etc.
• In partnership with the General Manager, manage store-operating procedures such as inventory levels and cash control to minimize store losses.
• Responsible for ensuring the store meets company guidelines in opening and closing.
• In partnership with the General Manager, monitor company assets through accurate inventory procedures.
• Ensure associates comply with all Company policies and procedures.
• Create and maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy.
• Monitor assets through accurate inventory management procedures.

Qualifications

• 2-3 years management experience. Specialty retail preferred.
• Proven ability to manage staff to meet and exceed sales, while meeting payroll goals.
• Proven ability to identify top talent and train/develop/retain great people.
• Proven ability to think through complex issues and allocate time to execute multiple tasks and changing priorities.
• Effective communication, organization and leadership skills.
• Proven ability to motivate and influence others through personal actions and examples.
• Proven ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation.

Physical Requirements

• Ability to be mobile on the sales floor for extended periods of time.
• Ability to operate POS system.
• Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques.

Benefits

• A generous discount on all Williams Sonoma Inc. brands through multiple shopping channels
• A 401(k) plan and other investment opportunities
• Paid vacations, holidays and other time-off programs
• Health benefits, including health, dental and vision insurance; health and dependent care tax-free spending accounts; medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; life and travel insurance; an employee assistance program
• A wellness program that supports your physical, financial and emotional health
• In-person and online learning opportunities through WSI University
• Cross-brand and cross-function career opportunities

Why you will love working at Williams-Sonoma, Inc.

• We’re a successful, fast-growing company with an entrepreneurial vibe
• A technologically and data-driven business
• Competitive salaries and comprehensive health benefits
• We’re at the forefront of tech and retail, redefining technology for the next generation
• We’re passionate about our internal and external clients and live/breathe the client experience
• We get to be creative daily
• A smart, experienced leadership team that wants to do it right and is open to new ideas
• We believe in autonomy and reward taking initiative
• We have fun!

We’re Excited About You Because...

• 2-3 years management experience. Specialty retail preferred.
• Proven ability to manage staff to meet and exceed sales, while meeting payroll goals.
• Proven ability to identify top talent and train/develop/retain great people.
• Proven ability to think through complex issues and allocate time to execute multiple tasks and changing priorities.
• Effective communication, organization and leadership skills.
• Proven ability to motivate and influence others through personal actions and examples.
• Proven ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation.

Benefits and Requirements

• Physical requirements and job expectations are as described above; the role requires mobility on the showroom floor, ability to operate POS, and lifting up to 75 pounds with appropriate safety techniques.

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position. This role is not eligible for relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.