Associate Store Manager - Design & Guest Experience

Ballard Designs; Natick (MA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health care benefits

401(k)

Tuition reimbursement

Employee discounts

Paid time off

Job summary

Ballard Designs is seeking an Associate Store Manager in Natick, MA to lead a talented retail team and deliver an inspiring guest experience each day. You will hire and develop teammates, drive sales performance, and uphold brand standards while partnering with the Store Leader to execute company initiatives.

This onsite role requires a flexible schedule, including evenings and weekends. Join a dynamic, customer‑focused environment where you can help guests customize their spaces and grow with a

Qualifications

• 3+ years of management experience in specialty retail.
• Ability to recruit, train and develop teammates.
• Proficiency with Microsoft Word, Excel, Outlook, Workday, Kronos, and POS systems.

Responsibilities

• Deliver quality Sales Associate training and product knowledge.
• Provide leadership to build sales and store operations efficiency.
• Plan and execute strategies to increase sales and guest loyalty.
• Recruit and train team members for open positions.

Skills

Leadership

Retail management

Team coaching

Sales optimization

Microsoft Word

Excel

Outlook

Workday

Kronos

POS systems

Tools

Microsoft Word

Excel

Outlook

Workday

Kronos

POS Systems

Job description

Ballard Designs is seeking an Associate Store Manager in Natick, MA to lead a talented retail team and deliver an inspiring guest experience each day. You will hire and develop teammates, drive sales performance, and uphold brand standards while partnering with the Store Leader to execute company initiatives.

This onsite role requires a flexible schedule, including evenings and weekends. Join a dynamic, customer‑focused environment where you can help guests customize their spaces and grow with a