Associate SRE: Reliability, Automation & Cloud Ops

Verint Systems, Inc.; Hartford (CT); On-site; USD 90,000 - 120,000; Full time

Job summary

Verint Systems, Inc. in Hartford, CT seeks an Associate SRE to join the SRE team, focusing on reliability, automation, observability, and incident response. You will implement SLIs/SLOs, reduce toil, and contribute to infrastructure as code under guidance of senior engineers.

You will build dashboards, support on‑call rotations, and collaborate across R&D and Operations to improve telemetry and availability, with a growth mindset and continuous improvement.

Qualifications

• BS degree in a technical field or equivalent practical experience.
• 1–3 years in software engineering, SRE, DevOps, or sysadmin roles.
• Experience with at least one public cloud (AWS/Azure).

Responsibilities

• Implement and maintain SLIs/SLOs for assigned services with senior SREs.
• Write automation scripts and pipelines to reduce manual toil.
• Contribute to Infrastructure as Code (Terraform, Ansible, Helm, etc.).
• Build, tune, and maintain dashboards and telemetry in observability tools.
• Participate in on-call rotations and respond to incidents under guidance of engineers.
• Support automated incident response runbooks and blameless postmortems.

Skills

Public Cloud (AWS/Azure)

Kubernetes basics

Linux scripting

Git workflows

On-call readiness

Problem solving

Strong communication

Education

B.S. in Computer Science, Engineering, or related field

Tools

Datadog

Prometheus/Grafana

Splunk

Terraform

CloudFormation

Ansible

Job description

Verint Systems, Inc. in Hartford, CT seeks an Associate SRE to join the SRE team, focusing on reliability, automation, observability, and incident response. You will implement SLIs/SLOs, reduce toil, and contribute to infrastructure as code under guidance of senior engineers.

You will build dashboards, support on‑call rotations, and collaborate across R&D and Operations to improve telemetry and availability, with a growth mindset and continuous improvement.