Associate SRE: Automate, Observe & Improve Uptime

Verint Systems, Inc.; Frankfort (KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Verint Systems Inc. is seeking an Associate SRE to contribute hands-on to reliability, automation, observability, and incident response across the organization.

You will implement SLIs/SLOs, reduce toil via automation, improve telemetry, and participate in on-call rotations with mentorship from senior engineers. Collaborating with R&D and Operations, you’ll help design automated runbooks, dashboards, and incident response workflows, while continuously learning cloud, Kubernetes, and best

Qualifications

• BS degree or equivalent practical experience in CS, engineering, or related field.
• 1–3 years of professional experience in software engineering, SRE, DevOps, or systems administration.
• Exposure to at least one public cloud (AWS or Azure).
• Exposure to containers and Kubernetes fundamentals (Docker, Helm, YAML).
• Familiarity with Linux and shell scripting; Windows/PowerShell a plus.
• Comfortable using Git for branching, PRs, and merges.
• Strong troubleshooting curiosity and willingness to learn unfamiliar systems.
• Willingness to participate in an on-call rotation.
• Strong written and verbal communication skills.
• Growth mindset—actively seeks feedback and continuous improvement.
• High level of personal ownership and accountability.

Responsibilities

• Implement and maintain SLIs and SLOs for assigned services with senior SREs.
• Write automation scripts and pipelines to reduce manual toil within CloudOps.
• Contribute to Infrastructure and Configuration as Code (Terraform, Helm, Ansible).
• Build, tune, and maintain dashboards, alerts, and telemetry in observability tools.
• Partner with R&D and Operations teams to enhance telemetry and reliability.
• Participate in on-call rotations and respond to incidents.
• Support automated incident response workflows and runbooks.
• Participate in blameless postmortems and follow up on action items.
• Shadow senior SREs during outages and architectural reviews.
• Build AI-powered solutions to operational problems and improve availability.
• Learn cloud, Kubernetes, and SRE best practices and apply them daily.
• Take ownership of tasks and communicate progress clearly.

Skills

Troubleshooting

On-call readiness

Communication

Growth mindset

Ownership

SRE/DevOps fundamentals

Education

B.S. in Computer Science or related field

Tools

AWS

Azure

Docker

Kubernetes

Terraform

Ansible

Git

CI/CD tools

Job description

Verint Systems Inc. is seeking an Associate SRE to contribute hands-on to reliability, automation, observability, and incident response across the organization.

You will implement SLIs/SLOs, reduce toil via automation, improve telemetry, and participate in on-call rotations with mentorship from senior engineers. Collaborating with R&D and Operations, you’ll help design automated runbooks, dashboards, and incident response workflows, while continuously learning cloud, Kubernetes, and best