Associate Site Reliability Engineer (Automation)

Verint Systems Inc.; United States; Remote; USD 90,000 - 140,000; Full time

Job summary

Verint Systems Inc. is seeking an Associate SRE to contribute hands-on across reliability, automation, and incident response. You will help implement SLIs/SLOs, reduce toil with automation, and enhance telemetry while collaborating with cross-functional teams.

You will participate in on-call rotations, support automated incident response workflows, and continuously learn cloud, Kubernetes, and SRE best practices to improve availability and resilience across services.

Qualifications

• B.S. degree in Computer Science, Engineering, or related field (or equivalent practical experience, including bootcamps or demonstrable self-taught work)
• 1-3 years of professional experience in software engineering, SRE, DevOps, or systems administration
• Exposure to at least one public cloud (AWS or Azure)
• Exposure to containers and Kubernetes fundamentals (Docker, Helm, YAML)
• Familiarity with Linux and shell scripting; exposure to Windows/PowerShell a plus
• Comfortable using Git for branching, pull requests, and merges
• Strong troubleshooting curiosity and willingness to dig into unfamiliar systems
• Willingness to participate in an on-call rotation
• Strong written and verbal communication skills
• Growth mindset — actively seeks feedback and continuously improves
• High level of personal ownership, accountability, and drive

Responsibilities

• Implement and maintain SLIs and SLOs for assigned services, working alongside senior SREs
• Write automation scripts and pipelines to reduce manual toil within CloudOps
• Contribute to Infrastructure and Configuration as Code (e.g.Terraform, Helm, Ansible)
• Build, tune, and maintain dashboards, alerts, and telemetry in observability tools
• Partner with R&D and Operations teams to enhance telemetry and improve service reliability
• Participate in the on-call rotation and respond to incidents under the guidance of senior engineers
• Support the design and implementation of automated incident response workflows and runbooks
• Participate in blameless postmortems and follow up on assigned engineering action items
• Shadow senior SREs during complex outages, architectural reviews, and fire drills
• Build AI-powered solutions to operational problems, with a particular focus on improving availability
• Continuously learn cloud, Kubernetes, and SRE best practices and apply them to daily work
• Take ownership of assigned tasks and communicate progress, blockers, and learnings clearly

Skills

Git

Troubleshooting

On-call rotation

Communication

Growth mindset

Ownership

Containerization

Education

Bachelor's degree

Tools

Terraform

Helm

Ansible

Kubernetes

Docker

Datadog

Prometheus/Grafana

Git

Job description

Verint Systems Inc. is seeking an Associate SRE to contribute hands-on across reliability, automation, and incident response. You will help implement SLIs/SLOs, reduce toil with automation, and enhance telemetry while collaborating with cross-functional teams.

You will participate in on-call rotations, support automated incident response workflows, and continuously learn cloud, Kubernetes, and SRE best practices to improve availability and resilience across services.