Associate Solutions Consultant — AI-Ready SaaS Impact

NAVEX; Portland (OR); Hybrid; USD 75,000 - 86,250; Full time

Job summary

NAVEX, the worldwide leader in integrated risk and compliance management software, is hiring an Associate Solutions Consultant in a hybrid Portland, OR role. You’ll work with current and prospective customers post-sale to assess requirements and quantify the value NAVEX delivers through our solutions and Professional Services.

You’ll partner with customers to evaluate systems, map business needs to implementations, and coordinate cross-functional teams through the project lifecycle.

Qualifications

• Bachelor’s degree or equivalent experience.
• 2+ years of software implementation experience; Ethics & Compliance industry experience in Training, Policy or Ethics a plus.
• Experience with business process management and implementing SaaS delivery models; creating comprehensive business process and/or training documentation.
• Strong analytical and decision-making ability; gathering business requirements and solution-oriented proposals.
• Excellent organizational and interpersonal skills; ability to work with a cross functional, remote team and coordinate project escalations.

Responsibilities

• Partner with customers to evaluate existing systems, process, and/or user needs to analyze, recommend, design and implement best-practice associated to multiple applications.
• Manage multiple projects and responsibilities simultaneously and consistently with minimal supervision.
• Analyze and map customer business requirements to implementation objectives and the defined Scope of Work.
• Liaise between cross functional teams to coordinate and execute the project lifecycle.
• Effectively report and communicate to project teams.
• Develop and maintain a deep understanding of the functional architecture of various NAVEX software solutions.
• Present NAVEX’s products and services to customers while providing functional and technical expertise.
• Utilize Salesforce.com and Professional Service Automation tools to optimize Sales and Project Management activities.
• 10% - 15% air travel, including overnight stays, may be required.

Skills

Software implementation

SaaS delivery

Business process management

Requirements gathering

Cross-functional collaboration

Project management

Analytical skills

Communication

Education

Bachelor’s Degree

Tools

Salesforce

PSA tools

MS Office

Job description

NAVEX, the worldwide leader in integrated risk and compliance management software, is hiring an Associate Solutions Consultant in a hybrid Portland, OR role. You’ll work with current and prospective customers post-sale to assess requirements and quantify the value NAVEX delivers through our solutions and Professional Services.

You’ll partner with customers to evaluate systems, map business needs to implementations, and coordinate cross-functional teams through the project lifecycle.