Associate Solutions Consultant

NAVEX; Portland (OR); Hybrid; USD 75,000 - 86,250; Full time

Job summary

NAVEX, the worldwide leader in integrated risk and compliance management software, is hiring an Associate Solutions Consultant in a hybrid Portland, OR role. You’ll work with current and prospective customers post-sale to assess requirements and quantify the value NAVEX delivers through our solutions and Professional Services.

You’ll partner with customers to evaluate systems, map business needs to implementations, and coordinate cross-functional teams through the project lifecycle.

Qualifications

• Bachelor’s degree or equivalent experience.
• 2+ years of software implementation experience; Ethics & Compliance industry experience in Training, Policy or Ethics a plus.
• Experience with business process management and implementing SaaS delivery models; creating comprehensive business process and/or training documentation.
• Strong analytical and decision-making ability; gathering business requirements and solution-oriented proposals.
• Excellent organizational and interpersonal skills; ability to work with a cross functional, remote team and coordinate project escalations.

Responsibilities

• Partner with customers to evaluate existing systems, process, and/or user needs to analyze, recommend, design and implement best-practice associated to multiple applications.
• Manage multiple projects and responsibilities simultaneously and consistently with minimal supervision.
• Analyze and map customer business requirements to implementation objectives and the defined Scope of Work.
• Liaise between cross functional teams to coordinate and execute the project lifecycle.
• Effectively report and communicate to project teams.
• Develop and maintain a deep understanding of the functional architecture of various NAVEX software solutions.
• Present NAVEX’s products and services to customers while providing functional and technical expertise.
• Utilize Salesforce.com and Professional Service Automation tools to optimize Sales and Project Management activities.
• 10% - 15% air travel, including overnight stays, may be required.

Skills

Software implementation

SaaS delivery

Business process management

Requirements gathering

Cross-functional collaboration

Project management

Analytical skills

Communication

Education

Bachelor’s Degree

Tools

Salesforce

PSA tools

MS Office

Job description

At NAVEX, we’re transforming the world-making it safer, more ethical, and ensuring every voice is heard. That’s real impact.

Our high-performance culture is driven by our values. We move with speed, passion and purpose - as one team. We are bold in our ideas, accountable in our actions, and committed to doing the right things right.

We are the worldwide leader in integrated risk and compliance management software and services. Our solutions are informed, driven and refined by direct feedback from our customers, the industry’s largest community of risk and compliance technology users. Our solutions are built to work in concert and help make organizations more resilient.

As a member of the Professional Services Organization and as an Associate Solutions Consultant, you will help NAVEX’s customers realize the potential impact of our risk and compliance management solutions and services. You will work directly with our current and prospective customers post sale to assess the potential impact of NAVEX’s solution, identify specific business requirements and quantify the value to be gained by leveraging NAVEX business fundamentals and Professional Services Methodology within our customers Governance Risk and Compliance (GRC) programs.

You’ll thrive in this hybrid role surrounded by an engaged, collaborative team deeply committed to your success. Join us and help shape what’s next!

What you’ll get:

• Meaningful Purpose. Your work helps organizations operate with integrity and protect their people - at a scale few companies can match.
• High-Performance Environment. We move with urgency, set ambitious goals, and expect excellence. You’ll be trusted with real ownership and supported to do the best work of your career.
• Candid, Supportive Culture. We communicate openly, challenge ideas—not people—and value teammates who embrace bold thinking and continuous improvement.
• Growth That Matters. You can count on authentic feedback, strong accountability, and leaders invested in your success so you can achieve real growth.
• Rewards for Results. We provide clear, competitive compensation designed to recognize measurable outcomes and real impact.

What you’ll do:

• Partner with customers to evaluate existing systems, process, and/or user needs to analyze, recommend, design and implement best-practice associated to multiple applications
• Manage multiple projects and responsibilities simultaneously and consistently with minimal supervision
• Analyze and map customer business requirements to implementation objectives and the defined Scope of Work
• Liaise between cross functional teams to coordinate and execute the project lifecycle
• Effectively report and communicate to project teams
• Develop and maintain a deep understanding of the functional architecture of various NAVEX software solutions
• Present NAVEX’s products and services to customers while providing functional and technical expertise
• Utilize Salesforce.com and Professional Service Automation tools to optimize Sales and Project Management activities
• 10% - 15% air travel, including overnight stays, may be required

What you’ll bring:

• Bachelor’s Degree or equivalent experience
• 2+ years of software implementation experience; Ethics & Compliance industry experience in Training, Policy or Ethics a plus
• Experience with business process management and implementing SaaS delivery models; creating comprehensive business process and/or training documentation
• Strong analytical and decision-making ability; used to gathering business requirements and solution orientated proposals
• Excellent organizational and interpersonal skills; ability to work with a cross functional, remote team and coordinate project escalations
• Self-motivated with the ability to work under tight deadlines and respond to changing business and technical environments
• Proven project management, planning and presentation skills
• Experience with MS Office Professional applications
• Experience conducting meetings/presentations using web tools
• Culture Agility. Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through
• AI Readiness. Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes
• Fuel performance and outcomes. Leverage your job competencies and champion NAVEX’s core values

Our side of the deal:

• We’ll be clear, we’ll move fast, and we’ll invest in your success. You deserve to be supported, challenged, and rewarded for the impact you make - and we commit to doing that every step of the way.
• The starting pay for this role is $75,000 per annum. Discover how you can grow, lead, and make an impact by visiting our career page to learn more. NAVEX is an equal opportunity employer committed to including individuals of all backgrounds, including those with disabilities and veteran status.