Job Description
We are looking for an Associate Sales Engineer to join our growing global team at Sectigo.
The Associate Sales Engineer plays a vital hybrid role, providing both direct customer engagement and critical support to Sales Engineers and Senior Sales Engineers. This position is ideal for early-career professionals with a passion for technology and a desire to grow into a full Sales Engineering role. You’ll be involved in technical demonstrations, proof of concept initiatives, and strategic customer interactions—all while developing expertise in Sectigo’s industry-leading security solutions.
This is a full-time, remote position based in the U.S., reporting to our Director, Global Sales Engineering. The ideal candidate should be based in Eastern Time.
Core Responsibilities:
- Support sales teams during the sales cycle with technical input, project coordination, and customer management.
- Participate in technical demos and presentations for prospects and partners, tailored to technical and executive audiences.
- Assist in planning and implementing Proof of Concept (PoC) efforts, with increasing responsibility over time.
- Provide first-level technical support during sales engagements and collaborate with Senior SEs.
- Assist with sales proposals, RFPs, and RFIs, contributing to technical documentation and responses.
- Collect and communicate customer feedback, product improvement ideas, and feature requests to Product Management.
- Collaborate with Sales Engineers on projects involving channel partners, customer onboarding, or technology alliances.
- Contribute to a positive team culture and participate in enablement activities to accelerate learning.
- Perform solution research and competitive analysis to support product positioning.
- Set up and maintain demo environments, sandbox environments, and lab infrastructure for SE use.
- Prepare customized demo content, scripts, or user flows tailored to prospect use cases.
- Shadow senior SEs during discovery and implementation calls to build product and customer knowledge.
- Document repeatable solutions, product tips, and internal knowledge to support team scalability.
- Collaborate with Product, Marketing, and Sales Enablement teams on cross-functional projects.
- Other duties as assigned.
Qualifications:
Education:
- Bachelor’s degree in computer science or engineering from an accredited college, or equivalent work experience.
Experience:
- Minimum of 2+ years of relevant professional experience or 1+ years in pre-sales, technical consulting, or solution engineering.
- Exposure to scripting languages (PowerShell, Python, Bash).
- Familiarity with cloud platforms (Azure, AWS, GCP).
- Hands-on experience with web servers, firewalls, load balancers.
- Understanding of networking, SSL/TLS, PKI, web infrastructure concepts.
- Knowledge of private PKI is a plus.
Travel:
- Must be able to travel more than 25% of the time to assigned regions/territories.
Ideal Candidate:
- Self-starter with growth mindset, eager to build a career in Sales Engineering.
- Strong organizational and multitasking skills.
- Team-oriented with excellent communication skills.
- Comfortable in fast-paced environments.
- Ability to translate technical concepts for diverse audiences.
- Proficient in English, both written and verbal.
- Willing to travel up to 35% if required.
Additional Information: All your information will be kept confidential according to EEO guidelines.
Join our global team and make an impact!