Associate, Sales Development – Bilingual

Concentrix Corporation; San Jose (CA); On-site; USD 52,000 - 78,000; Full time

Job summary

CRI San Jose - Jacks is seeking an Associate, Sales Development – Bilingual to drive renewals and new opportunities through English and Spanish communications. You will manage a dedicated client territory, articulate product value, and contribute to revenue by renewing contracts and expanding services.

The role emphasizes outbound outreach, CRM maintenance, and collaboration with the Sales Manager to ensure a professional customer experience throughout interactions.

Qualifications

• Bilingual English and Mexican Spanish required.
• Strong outbound sales and renewal experience.
• Ability to manage high volume of calls and emails daily.
• Forecasting and pipeline management.
• CRM proficiency is essential.

Responsibilities

• Sell renewals/services and possible upsell to customers.
• Provide accurate weekly/monthly/quarterly sales forecasts.
• Maintain and utilize the CRM to capture all relevant data.
• Lead qualification and renewal of contracts.
• Engage with customers via phone and email to drive value and satisfaction.

Skills

Bilingual English/Spanish

Outbound sales

Forecasting

Tools

CRM software

Job description

## Associate, Sales Development – BilingualApply: CRI San Jose - Jacks: Full time: Posted Today: R1779905Job Title:Associate, Sales Development – BilingualJob DescriptionThe Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.* Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities* Provide accurate weekly/ monthly/ quarterly sales forecast* Mastery of product knowledge and technical understanding of services to assess client requirements* Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage* Manage external competitive pressures and handle objections to retain customers or win new customers* Manage high volume of customer contacts through phone and email each day – majority of communication is outbound* Work with your team and management to provide a professional experience during all interactions with customers and prospects* Maintain the customer management system (CRM) to ensure all relevant data is captured* Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts* Work with a team and report directly to a Sales ManagerLocation:CRI San Jose - JacksLanguage Requirements:English (Required), Mexican Spanish (Required)Time Type:Full time