Associate Registrar - Tech & Data Leader (Remote)

Empire State University; City of Saratoga Springs (NY); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Remote work options

Professional development opportunities

Competitive benefits package

Job summary

Empire State University’s Office of the Registrar seeks an innovative Associate Registrar to lead strategic initiatives that enhance student records operations through technology, data, and process improvement.

This leadership position oversees key registrar functions including student systems and transfer credit operations while partnering across the university to improve enrollment, retention, and graduation goals.

Qualifications

• Bachelor's degree from an accredited institution.
• Minimum 3 years of registrar or enrollment management experience.
• 3+ years with Ellucian Banner or similar system.
• Experience leading technology implementations or process improvements.
• Strong analytical, project management, and problem-solving abilities.
• Supervisory or major project leadership experience.
• Working knowledge of FERPA and academic records administration.
• Excellent communication and organizational skills.

Responsibilities

• Lead technology initiatives, system implementations, upgrades, and process improvements for registrar operations.
• Serve as a functional expert for Ellucian Banner and related student systems.
• Oversee registrar operations including transfer credit and office processes.
• Analyze business processes and implement tech-driven solutions for efficiency and data integrity.
• Collaborate with IT, Decision Support, Enrollment Management, and Academic Affairs.
• Lead cross-functional projects to advance student success, enrollment, retention, and graduation.
• Develop reports, workflows, and training materials; promote best practices.
• Supervise staff and foster collaboration and continuous improvement.
• Ensure FERPA compliance and SUNY/university policy adherence.

Skills

Analytical skills

Project management

Leadership

Communication

FERPA knowledge

Relationship-building

Education

Bachelor's degree

Tools

Ellucian Banner

SQL

Reporting tools

Data visualization

Job description

Empire State University’s Office of the Registrar seeks an innovative Associate Registrar to lead strategic initiatives that enhance student records operations through technology, data, and process improvement.

This leadership position oversees key registrar functions including student systems and transfer credit operations while partnering across the university to improve enrollment, retention, and graduation goals.