Director, Registrar Operations — Remote Leadership & Impact

NU National University; California (MO); Hybrid; USD 71,000 - 96,000; Full time

Job summary

National University seeks a Director of Registrar Operations to lead core registrar services, including records accuracy, FERPA compliance, and degree evaluations. The role directs scheduling, graduation, and articulation, while driving process improvements and cross-department collaboration.

The position requires a Bachelor’s degree (Master’s preferred), 7+ years in higher education with 5+ in leadership, and familiarity with Title IV policies and enterprise systems such as Salesforce,

Qualifications

• Bachelor’s degree required; Master’s preferred in a related field.
• Minimum years of leadership experience in higher education are required.
• Experience in a Registrar’s office and technology-driven environments is beneficial.

Responsibilities

• Provide day-to-day leadership to Associate Directors and staff.
• Oversee hiring, onboarding, training, and performance management.
• Ensure accuracy and compliance of student records and processes.
• Lead process improvements and system optimization for registrar functions.
• Collaborate with academic leadership and other departments on initiatives.

Skills

Leadership

Strategic planning

Data analysis

FERPA compliance

Higher education experience

Education

Bachelor's degree

Master's degree preferred

Tools

Salesforce

PeopleSoft

Anthology

OnBase

Job description

National University seeks a Director of Registrar Operations to lead core registrar services, including records accuracy, FERPA compliance, and degree evaluations. The role directs scheduling, graduation, and articulation, while driving process improvements and cross-department collaboration.

The position requires a Bachelor’s degree (Master’s preferred), 7+ years in higher education with 5+ in leadership, and familiarity with Title IV policies and enterprise systems such as Salesforce,