Associate Registrar for Registration and Technology Services (Internal Opening)

University Of The, Inc.arnate Word; San Antonio (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

University of the Incarnate Word is seeking an Associate Registrar for Registration and Technology Services to lead the registrar’s office in adopting innovative technologies. You will oversee the registration and front-line teams and partner with the University Registrar on strategic tech initiatives.

The role requires building robust processes, mentoring staff, and ensuring data security and accuracy across Banner and related systems.

Qualifications

• Knowledge of FERPA and student privacy practices.
• Ability to design and refine processes for student information systems.
• Experience with Banner Student System and data reporting.

Responsibilities

• Oversee registration and technology services, leading the registrar’s office and technology unit.
• Coordinate front-line operations to ensure timely access to student information.
• Develop and supervise technology projects, ensuring security and accuracy of data.

Skills

FERPA knowledge

Stakeholder relationships

Banner knowledge

SQL queries

Technical skills

Mentoring

Diversity awareness

Policy compliance

Communication

Education

Bachelor's Degree

Master's Degree

Tools

Argos

Banner Workflow

Job description

Associate Registrar for Registration and Technology Services (Internal Opening)

Please see Special Instructions for more details.

This is an internal opening and only current employees of UIW are eligible to apply.

Position Information

Position Title

Position Title Associate Registrar for Registration and Technology Services (Internal Opening)

UIW Mission

University of the Incarnate Word is a Catholic institution that welcomes to its community persons of diverse backgrounds, in the belief that their respectful interaction advances the discovery of truth, mutual understanding, self-realization, and the common good.

Position Summary

Reporting to the Registrar, the Associate Registrar for Technology leads the Registrar’s Office in the development and usage of new and existing technologies that enhance access to student information. The Associate Registrar for Registration and Technology Services oversees the work of the registration team and front line team in providing quality service. This position reports to the University Registrar and will serve as the Registrars ombudsperson in all matters of technology and systems development and serve as a member of the Registrar’s Senior Leadership Team. This is an internal opening and only current employees of UIW are eligible to apply.

UIW has been identified year after year as one of the nation’s Great Colleges to Work For based on employee feedback. UIW offers an outstanding benefits package for full-time employees that includes medical, dental, vision, flexible spending accounts, numerous paid holidays, vacation and sick leave. Tuition benefits include UIW tuition waivers, tuition exchange programs and Brainpower Connection discounts for employees and dependents. Retirement benefits include 403b retirement plans with a 7% employer match, plus a retirement health solution. We also offer employer-paid Life/AD&D, long-term disability, pet insurance, an Employee Assistance Program ( EAP ), wellness programs, employee discount program, Public Service Loan Forgiveness ( PSLF ) eligibility and more! Please refer to the Human Resources webpage for additional details on our benefits and eligibility.

Job Duties

Job Duty Name

Job Duty Name Essential Functions

Description of Job Duties

The Associate Registrar for Registration and Technology Services’ responsibilities include oversight of and to:

• Participate in the planning, designing, and implementation of innovative technical solutions to further the service mission of the Office of the Registrar;
• Streamline processes and improve the delivery of services by providing a cooperative, service-supported approach to the University community;
• Troubleshoot issues for functional users both within and outside the Registrar’s Office in Banner, Degree Works, and other applications related to unit functions;
• Continually assess the unit’s business practices as they relate to the use of the Banner Student System and other applications;
• Develop processes to ensure: the security and accuracy of the student database, fullest functionality of the Banner Student System is being utilized, and options are investigated for new technology to be purchased and implemented that will improve services to the University Community;
• Supervise and coordinate the work of the office’s technology unit to include providing leadership, helping to determine work priorities, and ensuring that quality standards are met;
• Oversee reporting functions on student data related to the Registrar’s Office;
• Manage the technology operation in the Registrar’s Office and provide assistance pertaining to the facilitation of technology and processes;
• Serve as technology project manager for all new initiatives requiring coordination within the Office;
• Oversee registration team processes relative to scheduling, grading, and end of term processes;
• Coordinate efforts of a front-line team to provide streamlined access to student information, maintaining confidentiality and adherence to university policies and procedures;
• Perform other duties as assigned

Qualifications

Knowledge Skills and Abilities

• Strong knowledge of FERPA ;
• Ability to work effectively within a learning community that includes tenure-track, professional-track, and affiliate-faculty members;
• Knowledgeable of and have an appreciation for both tradition and adult students’ unique learning needs and capabilities;
• Ability to develop and maintain productive relationships with all internal and external constituencies;
• Demonstrated commitment to shared governance, faculty and staff development, and principle-centered leadership;
• Strong skills utilizing and leveraging the Banner student information system;
• Possess strong technical and analytical skills;
• Possess the ability to mentor and develop functional users across campus in the application of new technologies;
• Familiarity with report writing and query capabilities using SQL ;
• Ability to work effectively with individuals from diverse communities and cultures;
• Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA

Required Education

Bachelor’s Degree.

Required Work Experience

• Four (4) or more years of progressively responsible professional experience in the student services or IT support field, such as admissions, advising, financial aid, IT student services.
• Two (2) years of progressive supervisory experience leading and developing professional teams.

Preferred Qualifications

Master’s Degree.Experience with Argos and Banner Workflow.Experience managing degree programs.

Required Certifications, Licenses or Registrations

None specified.

Work Hours

Mon through Fri 8am to 5pm with extended hours as needed to meet departmental goals.

Physical Demands

• Ability to lift up to 10lbs for table set-up/tear-down at events.
• Ability to lift up to 15lbs of event supplies.
• Ability to reach overhead, bend, squat to retrieve event materials.
• Ability to push/pull event carts/wagons/dollies holding up to 50lbs.
• Ability to actively engage in events for extended periods of time.
• Ability to regularly move about campus and event venues to actively engage faculty, staff, guests, students, as well as attend meetings on and off campus.

Posting Number

Posting Number AS2332PO

Number of Vacancies

Number of Vacancies 1

Job Type

Job Type Full Time

Job Category

Job Category Administrator (exempt)

Desired Start Date

Desired Start Date 12/01/2026

Position End Date (if temporary)

Reports to

Reports to Registrar

Salary Commensurate with experience.

Open Date

Open Date 10/27/2026

Close Date

Open Until Filled Yes

Special Instructions to Applicant

This is an internal opening and only current employees of UIW are eligible to apply.

EOE

UIW is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).

Title IX

This position is considered a “Responsible Employee” under Title IX federal regulations and “Mandatory Reporter” under Texas state law and the UIW Sexual Misconduct Policy. As a Mandatory Reporter, this position requires you as the employee to promptly report any incident that you witness or receive information about Title IX violations. These reporting responsibilities are set out in the UIW Sexual Misconduct Policy.

Required Documents

• Resume
• Cover Letter/Letter of Application

Optional Documents

• Other Document

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
  • UIW Website
  • HigherEdJobs.com
  • Indeed
  • LinkedIn
  • WorkplaceDiversity.com
  • HispanicDiversity.com
  • BlackJobCenter.com
  • WomensJobCenter.com
  • VeteransConnect.com
  • Personal Referral
  • Employee Referral
  • Other
• If you selected other, please tell us where?

  (Open Ended Question)

• * What is the highest level of education you have achieved?
  • Less than Bachelor's Degree
  • Bachelor's Degree
  • Master's Degree
  • PHD or higher
• * How many years of progressively responsible professional experience do you have in the student services or IT support field, such as admissions, advising, financial aid, IT student services?
  • Less than 4 years
  • 4 years
  • 5 years
  • 6 years
  • 7 or more years
• * How many years of progressive supervisory experience do you have leading and developing professional teams?
  • Less than 2 years
  • 2 years
  • 3 years
  • 4 years
  • 5 or more years
• * Describe your supervisory experience, if any. Specify organization and time period where such experience was gained, as well as the number of employees you directly supervised and the employee type (students, staff, etc...).

  (Open Ended Question)

• * List the Microsoft Office products with which you are experienced. Include your proficiency level in each and include special skills in each, where applicable. Examples of proficiency levels-None, Minimal, Limited, Proficient, Advanced, Expert. Examples of special skills: MS Outlook-mail merges; MS Excel-V-lookup & pivot tables.

  (Open Ended Question)

• * Describe your experience using Banner Workflow and Argos, or similar systems.

  (Open Ended Question)