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Stryker Group seeks an Associate Project Manager to oversee customer engagements, guiding transitions from Sales through final delivery and handoff to the Services team. You will drive high-quality solutions across care.ai product lines, ensuring customer satisfaction, and meeting budget and schedule targets.
Required: Bachelor’s degree and 2+ years of professional experience; experience with Monday.com and JIRA. Travel to the southeastern U.S. may be required up to monthly.
This role requires the candidate to be located within the Southeast region of the United States. Will only consider candidates in Alabama, Arkansas, Florida, Georgia, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee and Virginia
Stryker is seeking a tenacious, customer service-focused Associate Project Manager to manage customer engagements from initial transition from Sales through final delivery and transition to the Services team. You will be responsible for delivering high-quality solutions across all care.ai product lines that meet and exceed business and customer satisfaction metrics and satisfy budget and schedule requirements. care.ai specializes in delivering AI-assisted virtual care workflows, smart room technology and ambient intelligence solutions.
Schedule, facilitate, and lead the transition process from the Sales team to the Services team
Lead the assigned delivery teams to ensure the project meets the scope, schedule, quality and budget expectations
Plan, schedule, and track project milestones, critical paths, deliverables, and accurate revenue forecasting using industry standard tools
Ensure delivery process aligns with standards established through the care.ai Solutions Deployment Methodology
Track and report on compliance to project budgets, drive project change orders as necessary, and generally be accountable for the project P&L
Facilitate project communications, including lead regular project status meetings with all partners, documenting meeting minutes, and managing all ongoing action items
Ensure that all project deliverables and documentation are archived appropriately and in a timely manner, as well as satisfy established project review and audit processes
Conduct project close-out activities, including transitioning processes back to Sales and Support; Elicit, compile, and share post-delivery lessons and feedback
This role requires periodic travel throughout the southeastern U.S. (up to once monthly) to support onsite meetings, stakeholder engagement, and project execution.
Required:
Bachelor’s degree
2+ years of professional experience
Experience with project management software, Monday.com and JIRA preferred
Preferred:
PMP certification
Strong understanding of enterprise network architecture, firewall requirements, and infrastructure components to support secure, scalable business solutions
Understanding of clinical workflows and hospital environments gained through direct healthcare experience is strongly preferred
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