Associate Program Manager, MGA Underwriting & Compliance

Hippo; Dallas (TX); Hybrid; USD 85,000 - 140,000; Full time

Benefits offered by this job

Healthy benefits

Equity

Career growth

Flexible time off

Parental leave

Onsite snacks

Job summary

Hippo is seeking an Associate Program Manager to join its underwriting operations for Spinnaker's Partner Programs. The role involves building compliance, reporting, and documentation processes for MGA partnerships nationwide, reporting to the VP of Underwriting, Partner Programs.

You will coordinate state filings, ensure accuracy of deal terms, and support renewals, reinsurer reporting, and audits across multiple programs.

Qualifications

• Bachelor's degree preferred, or equivalent experience.
• 3+ years of Property and Casualty insurance experience in underwriting, operations, or compliance-support.
• Strong attention to detail and comfort working with structured data (spreadsheets, reporting templates, filing systems).
• Ability to follow defined processes precisely while proactively flagging exceptions or discrepancies.
• Clear written communication for internal reporting and documentation.
• Exposure to program business, MGA relationships, or fronting structures is a plus.
• Familiarity with underwriting and/or reinsurance reporting concepts (bordereaux, treaty accounts) is a plus.
• Experience with contract management systems (e.g., Lexion) or underwriting/rating systems is a plus.

Responsibilities

• State filing and program onboarding: Assist with state filing review and tracking across the VP's portfolio, compiling documentation for the senior program manager’s sign-off ahead of new program launches and renewals, and maintaining onboarding checklists so new MGA partner programs move through Spinnaker's launch process without missed regulatory steps.
• Deal-terms accuracy: Review deal-specific business terms and documentation for accuracy and completeness ahead of the senior program manager’s sign-off, flagging discrepancies between the negotiated terms and what's reflected in program documentation.
• Renewal support: Compile performance data, loss history, and program documentation to support the renewal strategy planning, in collaboration with Finance and Operations.
• Strategic objective tracking: Compile and maintain tracking of assigned program performance against the strategic objectives set by the CEO and senior leadership team, giving the program management team current data to report progress and flag emerging risks to those objectives.
• Reinsurer and treaty reporting: Prepare Spinnaker's monthly reinsurer reporting packages for each assigned program, pulling data from underwriting and claims systems so the program managers and Finance can validate ceded premium, loss activity, and treaty compliance before it goes out to reinsurance partners.
• Account reconciliation: Support reconciliation of account balances due to and from Spinnaker's MGA partners and reinsurers, flagging discrepancies for review so cash settlements and treaty accounts stay current across the assigned program book.
• Claims and IBNR reporting: Compile claims and treaty reporting inputs, including preliminary IBNR data pulls coordinated with Spinnaker's Claims TPA relationships, for the leadership review ahead of quarterly reserve and reporting cycles.
• Underwriting guideline and audit support: Gather and organize underwriting guideline documentation for assigned MGA programs, and conduct first-pass data validation ahead of the underwriting audits of program administrators.
• Audit findings tracking: Track and log program administrator/MGA audit findings and remediation status, maintaining records for ongoing program oversight.
• Contract administration: Support loading of signed reinsurance agreements into Spinnaker's contract database (Lexion), and maintain program files and documentation in line with Hippo's recordkeeping standards.
• New business support: Participate in new business development support work as directed, including gathering data on prospective MGA partners under consideration for the partner programs portfolio.

Skills

Attention to detail

Data analysis

Written communication

Program management exposure

Education

Bachelor's degree or equivalent experience

Tools

Lexion

Job description

Hippo is seeking an Associate Program Manager to join its underwriting operations for Spinnaker's Partner Programs. The role involves building compliance, reporting, and documentation processes for MGA partnerships nationwide, reporting to the VP of Underwriting, Partner Programs.

You will coordinate state filings, ensure accuracy of deal terms, and support renewals, reinsurer reporting, and audits across multiple programs.