Associate Program Manager

Resource Innovations; United States; Hybrid; USD 60,000 - 90,000; Full time

Job summary

Resource Innovations seeks an Associate Program Manager to join our growing team in New Jersey. The role focuses on reporting, workflow development, data analysis, and supporting the customer service team to ensure efficient program operations.

You will manage budgets, invoicing, subcontractor payments, and funding allocations while monitoring expenditures and internal controls. This full-time, hybrid position requires strong Excel skills, organizational abilities, and collaboration across

Qualifications

• Degree in business, accounting or finance or related field.
• 5+ years’ experience in project management, finance management, data analytics, accounting, or other business operations functions.
• Experience with proprietary CRM systems and reporting and visualization software.
• Experience with utility energy efficiency programs (electric or natural gas).
• New Jersey residence or willingness to relocate to New Jersey.

Responsibilities

• Reporting and workflow development; data analysis and customer service team support.
• Program tracking, reporting and administrative support.
• Develop and maintain budget tracking tools and financial reports.
• Manage program budgets, invoicing, subcontractor payments, and funding allocations.

Skills

Project management

Finance management

Data analytics

Accounting

Business operations

Education

Degree in business, accounting or finance

Masters in business, accounting or finance

Tools

CRM systems

Reporting software

Data visualization tools

Job description

• Resource Innovations is seeking an Associate Program Manager to join our growing team in New Jersey
• We are seeking a highly skilled and motivated individual with a strong background in program and/or project administration to join our dynamic team
• As an Associate Program Manager, you will be responsible for reporting and workflow development, data analysis and customer service team support, program tracking, reporting and administrative support
• This hybrid role will play an important part in maintaining efficient payment operations, strong financial controls, and accurate accounting records for our program
• Develop and maintain budget tracking tools, financial reports, and reporting templates for monthly, quarterly, annual, and ad hoc program updates
• Manage program budgets, invoicing, billing, subcontractor payments, and funding allocations while monitoring expenditures against approved budgets
• Perform bank, accounts payable, and incentive payment reconciliations; investigate variances, unreconciled transactions, and payment exceptions; and drive issues through resolution
• Support end-to-end incentive processing and fulfillment activities, including batch preparation, payment review, validation, processing, fulfillment, and related accounting support
• Review incentive payment data and supporting documentation to ensure accuracy, completeness, compliance, and timely payment fulfillment
• Coordinate with Accounting, Incentive Processing, consultants, subcontractors, and other internal stakeholders to resolve transactional, payment, reconciliation, and operational issues
• Maintain accurate financial records, supporting documentation, and audit-ready files while ensuring compliance with internal controls and reporting requirements
• Develop, maintain, and validate internal and external reports to ensure data accuracy, integrity, and timely delivery
• Create, maintain, and collaborate on process documentation, standard operating procedures, and workflow guidance to support program management activities
• Monitor processing, reconciliation, and operational activities to ensure service-level expectations, deadlines, and business requirements are consistently met
• Identify and implement process improvements, efficiency initiatives, and control enhancements to optimize workflows and improve customer, contractor, client, and stakeholder experiences
• Provide cross-functional operational and accounting support to maintain business continuity and effectively manage changing priorities and workload demands
• Other duties as assigned

Experience developing spreadsheets and systems for tracking and/or analyzing financial performance or other operational activitiesStrong Microsoft Office skills including strong Microsoft Excel skills including the ability to create pivot tables, write formulas, and create well-formatted charts and tablesA strong desire to continue improving skills including the ability to quickly study to learn and improve software skills and knowledgeDegree in business, accounting or finance, or related fieldGood communication skills both written and verbalNew Jersey residence or willingness to relocate to New JerseyAble to meet deadlines while adapting to shifting priorities and evolving business needsSelf-motivated and highly organized, with the ability to prioritize tasks and manage multiple responsibilities effectivelyProcess-oriented with a focus on streamlining workflows and improving efficiencyInterest in sustainability and passionate about making a meaningful impact on the environmentResults-driven and able to collaborate across all levels of an organization to deliver on commitments and meet objectivesIndependent worker capable of taking ownership of assigned tasks, proposing solutions, and suggesting improvements to existing processes related to reporting, tracking, and analysis5+ years’ experience in project management, finance management, data analytics, accounting, or other business operations functionsExperience with proprietary CRM systems and reporting and visualization softwareExperience with Commercial and/or Residential electric or natural gas utility energy efficiency programsMasters in business, accounting or finance, or related field