Associate Product Manager (remote)

Cencora; Harrisburg (Dauphin County); Remote; USD 60,000 - 80,000; Full time

Job summary

Join a leading company as an Associate Product Manager, where you will provide market intelligence and product planning support. Collaborate with teams to develop tools and enhance customer satisfaction. This full-time remote role offers a chance to make a significant impact in healthcare.

Benefits

Comprehensive benefits

Support for working families

Training programs

Professional development

Qualifications

• Bachelor's degree preferred or 4 years of healthcare-related experience.
• Operational program support experience for at least one year.

Responsibilities

• Support Product Managers as a strategist for GPO products.
• Conduct competitive surveillance and market research.
• Develop commercialization tools and manage product backlog.

Skills

Customer Service

Strategic Thinking

Effective Communication

Research Skills

Education

Bachelor’s Degree in business or healthcare-related field

Tools

Microsoft Office

JIRA

Job description

Join to apply for the Associate Product Manager (remote) role at Cencora.

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Job Profile Summary

Under the general direction of the Sr. Director of Product Management, the Associate Product Manager (APM) provides subject matter expertise, market intelligence, and product planning support to maximize revenue, adoption, and customer satisfaction for GPO product offerings. The APM tracks market trends, researches customer needs, and supports growth opportunities. They work collaboratively to develop commercialization tools and support product messaging through various cycles. Effective communication with stakeholders is essential to implement service offerings successfully.

Primary Duties And Responsibilities

• Support Product Managers as a strategist and subject matter expert for GPO products and services.
• Assist in understanding market developments, industry trends, risks, and customer needs through market surveillance and stakeholder engagement.
• Conduct competitive surveillance to identify market segments and opportunities.
• Develop commercialization tools such as sales materials, RFP language, pricing guides, SOPs, scripts, and training materials.
• Support integration of service line capabilities into operations, including UAT, training, troubleshooting, and adoption support.
• Gather customer feedback and assess business-case feasibility for product enhancements via user stories.
• Manage product backlog and road-map using JIRA stories.
• Assist in managing vendors involved in service line operations.
• Conduct research to evaluate and prioritize product development ideas.
• Monitor key performance metrics to measure success and identify improvement areas.
• Deliver excellent customer service and manage expectations.
• Perform additional duties as assigned.

Experience And Educational Requirements

• Bachelor’s Degree in business or healthcare-related field preferred, or four years of healthcare-related experience.

Minimum Skills, Knowledge, And Ability Requirements

• Excellent customer service skills.
• Operational program support experience for at least one year.
• Strategic thinking and business insight.
• Ability to build accurate business cases.
• Effective communication and presentation skills.
• Prioritization and meeting deadlines.
• Ability to work independently and in teams.
• Understanding of technical and operational processes.
• Experience leading projects and proficiency in Microsoft Office.
• Quick learner with research skills.
• Ability to conceptualize and validate new products and strategies.
• Basic understanding of budgets and productivity metrics.

What Cencora offers

We provide comprehensive benefits supporting physical, emotional, financial, and social wellness, including support for working families, training programs, and professional development. More details at https://www.virtualfairhub.com/cencora.

Full-time position.

Equal Employment Opportunity

Cencora is committed to equal opportunity employment and non-discrimination. Reasonable accommodations are available for individuals with disabilities during the employment process. Contact: 888.692.2272 or [e-mail].

Affiliated Companies

AmerisourceBergen Services Corporation

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Product Management and Marketing

Industries

• Hospitals and Health Care