Associate Product Manager (remote)

Cencora, Inc.; Harrisburg (Dauphin County); Remote; USD 60,000 - 80,000; Full time

Job summary

Cencora, a leading company in healthcare solutions, is seeking an Associate Product Manager to provide market intelligence and support product planning. The role involves collaboration with cross-functional teams to enhance product offerings and maximize customer satisfaction. Ideal candidates will have a Bachelor’s degree or relevant experience, strong analytical skills, and a commitment to excellent customer service.

Benefits

Competitive compensation

Comprehensive benefits

Family support

Health coverage

Personal development programs

Qualifications

• Bachelor’s Degree or 4 years of healthcare-related experience.
• Operational support experience for at least one year.

Responsibilities

• Support Product Managers as a strategist and subject matter expert.
• Conduct competitive analysis to identify market segments.
• Develop commercialization tools such as sales materials and pricing guides.

Skills

Customer Service

Strategic Thinking

Communication

Critical Analysis

Education

Bachelor’s Degree in business or healthcare-related field

Tools

Microsoft Office

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Job Profile Summary:

Under the general direction of the Sr. Director of Product Management, the Associate Product Manager (APM) provides subject matter expertise, market intelligence, and product planning support to maximize revenue, adoption, and customer satisfaction for GPO product offerings. The APM tracks market trends, researches customer needs, and supports innovation and expansion opportunities. Collaborating with cross-functional teams, the APM develops tools for product commercialization and supports messaging through sales, launch, implementation, and operations. Effective communication with stakeholders is essential to implementing service offerings.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Support Product Managers as a strategist and subject matter expert for GPO products and services.
• Assist in understanding market developments, industry trends, risks, and customer needs through market surveillance and stakeholder engagement.
• Conduct competitive analysis to identify market segments and opportunities to enhance enterprise value.
• Develop commercialization tools such as sales materials, RFP language, pricing guides, SOPs, scripts, and training resources.
• Support integration of service capabilities into operations via UAT, staff training, troubleshooting, and adoption planning.
• Gather customer feedback and assess the business case for product enhancements by creating user stories.
• Manage product backlog and JIRA stories to guide the product roadmap.
• Support vendor management and routine business reviews to maximize value.
• Conduct research to evaluate and prioritize new product ideas.
• Monitor key performance metrics to track success and identify improvement areas.
• Deliver excellent customer service and manage internal expectations.
• Perform other duties as assigned.

Experience and Educational Requirements:

• Bachelor’s Degree in business or healthcare-related field preferred, or four years of healthcare-related experience.

Minimum Skills, Knowledge, and Abilities:

• Excellent customer service skills.
• Operational support experience for at least one year.
• Strategic thinking with business insight and critical analysis skills.
• Ability to build accurate business cases.
• Effective communication, presentation, and training skills.
• Ability to prioritize and meet deadlines.
• Ability to work independently and collaboratively.
• Understanding of technical concepts and operational processes.
• Experience leading projects and proficiency in Microsoft Office.
• Quick learner and capable of thorough research.
• Basic understanding of budgets and productivity metrics.

What Cencora Offers

We offer competitive compensation, comprehensive benefits supporting physical, emotional, financial, and social wellness, including family support, health coverage, and personal development programs. For more details, visit https://www.virtualfairhub.com/cencora.

Equal Employment Opportunity

Cencora is committed to equal opportunity employment and prohibits discrimination and harassment. We provide reasonable accommodations for individuals with disabilities during the employment process. For accommodation requests, contact 888.692.2272 or [e-mail]. Messages unrelated to accommodations will not be responded to.

Affiliated Companies

Affiliated Companies: AmerisourceBergen Services Corporation