Associate Product Manager

Dime9 Labs; United States; Remote; USD 55,000 - 85,000; Full time

Job summary

Dime9 Labs is seeking a lightweight product contributor to own small areas with guidance from senior PMs. This fully remote role focuses on research, writing tickets, and supporting launches across US customers.

You will join customer calls, draft clear acceptance criteria for engineers, monitor feature usage, and coordinate small releases with support and marketing. A strong writer who enjoys analytics will thrive here.

Qualifications

• 1+ year of product, support, analysis, or similar in software
• Clear writing and organized follow-through
• Comfort reading product analytics dashboards
• Curious about why customers do what they do

Responsibilities

• Join customer calls and summarize learnings
• Write clear tickets and acceptance criteria for engineers
• Track usage of new features and report results
• Coordinate small releases with support and marketing

Skills

1+ year exp

Strong writing

Analytical mindset

Customer insight

Job description

You will own small product areas with coaching from senior product managers, and support research and launches for larger ones. The role is fully remote within the US, run through written tickets, recorded customer calls, and video planning sessions.

What you will do

• Join customer calls and summarize what you learn.
• Write clear tickets and acceptance criteria for engineers.
• Track usage of new features and report the results.
• Coordinate small releases with support and marketing.

What you bring

• 1+ years in product, support, analysis, or a similar role at a software company.
• Strong writing and organized follow-through.
• Comfortable reading product analytics dashboards.
• Curious about why customers do what they do.