Associate Product Manager

tintai; United States; Remote; USD 60,000 - 80,000; Full time

Benefits offered by this job

Flexible time off

Healthcare coverage

Retirement and equity offerings

Home-office and coworking support

Team retreats

Job summary

tintai is seeking an energetic problem-solver to support a complex insurance-embedded product program. You’ll work with a product manager, engineers, operations, data teams, and external partners to monitor performance, investigate issues, verify changes, and keep teams aligned.

This is an entry point into product management with on-the-job learning. You’ll document decisions, reproduce issues, test against acceptance criteria, and keep project tickets up to date.

Qualifications

• Evidence of working in a setting with meaningful responsibilities and clear standards; prior product management experience or a specific degree is not required.
• Curiosity and confidence when investigating unfamiliar systems and processes.
• Careful written communication and the discipline to keep records accurate and close the loop on issues.
• Ability to organize concurrent work, notice details, and raise concerns promptly.
• Clear communication with technical and nontechnical colleagues and external stakeholders.

Responsibilities

• Monitor product data for gaps, unusual patterns, and changes, and gather evidence to help explain issues.
• Maintain accurate internal documentation and release notes, checking that records reflect decisions and shipped changes.
• Triage operational bug reports and interface feedback: reproduce issues, clarify them for engineering, and follow up with the reporting team.
• Test completed engineering work against acceptance criteria and flag mismatches between requirements and implementation.
• Keep project tickets and statuses current, surface stale or blocked work, and escalates risks early.
• Coordinate updates across internal teams, partner organizations, vendors, and end customers as appropriate.

Skills

Curiosity

Investigative mindset

Written communication

Documentation

Multitasking

Stakeholder communication

Tools

Issue trackers

Observability tools

Data feeds

Quality assurance tools

Job description

Role overview

Support a complex product program that embeds insurance into digital platforms. You’ll work with a product manager, engineers, operations, data, and external partners to monitor how the product performs, investigate issues, verify changes, and keep teams aligned. This is an entry point into product management, with room to learn the domain and tools on the job.

Responsibilities

• Monitor product data for gaps, unusual patterns, and changes, and gather evidence to help explain issues.
• Maintain accurate internal documentation and release notes, checking that records reflect decisions and shipped changes.
• Triage operational bug reports and interface feedback: reproduce issues, clarify them for engineering, and follow up with the reporting team.
• Test completed engineering work against acceptance criteria and flag mismatches between requirements and implementation.
• Keep project tickets and statuses current, surface stale or blocked work, and escalates risks early.
• Coordinate updates across internal teams, partner organizations, vendors, and end customers as appropriate.

Requirements

• Evidence of working in a setting with meaningful responsibilities and clear standards; prior product management experience or a specific degree is not required.
• Curiosity and confidence when investigating unfamiliar systems and processes.
• Careful written communication and the discipline to keep records accurate and close the loop on issues.
• Ability to organize concurrent work, notice details, and raise concerns promptly.
• Clear communication with technical and nontechnical colleagues and external stakeholders.

Nice to have

• Exposure to insurance, financial technology, or another regulated field.
• Experience with quality assurance or testing, issue trackers, observability tools, or recurring data feeds from external systems.

Benefits and work setup

The role is remote, with preference for candidates near New York City, Seattle, or the San Francisco Bay Area; periodic travel for in-person collaboration is expected. Benefits listed include flexible time off, healthcare coverage, retirement and equity offerings, home-office and coworking support, and team retreats.