Associate Payroll Analyst

Pennsylvania-Higher-Education-Assistance-Agency-; Harrisburg (Dauphin County); Hybrid; USD 60,000 - 76,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

PHEAA is seeking an Associate Payroll Analyst to audit time in the Electronic Time Reporting (ETR) module and process the bi-weekly payroll. The role requires collaboration with supervisors to resolve issues, oversight of the ETR system for employees and management, and accurate entry of payroll data including taxes and garnishments.

The position involves reconciliation, tax reporting, year-end processing, and process improvements, with a focus on customer service and compliance.

Qualifications

• High School diploma or equivalent with 0–2 years payroll processing experience or equivalent.
• Proficiency with Microsoft Office (Word, Excel, Access) and data reporting tools.
• Highly accurate, organized, and able to meet tight deadlines.
• Strong analytical abilities.
• Ability to maintain confidential information.
• Strong customer service skills and ability to interface with all levels of management.

Responsibilities

• Audit time data in the Electronic Time Reporting (ETR) module and process bi-weekly payroll.
• Analyze ETR data and collaborate with supervisors/managers to resolve issues.
• Oversee ETR system for employees and management and input payroll data (taxes, deductions, garnishments, direct deposits).
• Reconcile errors, complete biweekly tax reporting, year-end processing, and compliance.
• Provide training on ETR and payroll processes as needed.
• Assist with streamlining payroll processing and retention of payroll documentation.

Skills

Payroll processing

Analytical skills

Confidential information handling

Customer service skills

Interacting with management

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

PHEAA is a nonprofit student aid organization that holds a mission of providing affordable access to higher education.

Give back tomorrow by joining us today!

Shift: Monday through Friday 8:00 AM - 5:00 PM - This position allows for work from home on a conditional basis up to 3 days per week.

Benefits: Please click here to learn about PHEAA’s Total Rewards Benefits.

Department: Accounting Operations

Job Summary and Summary

The Associate Payroll Analyst is primarily responsible for auditing the time in the Electronic Time Reporting (ETR) module and processing the bi-weekly payroll. This position analyzes the ETR data and works with supervisors/managers on resolving issues as needed. Provides oversight of the ETR system for both employees and management. This position compiles and enters payroll data, such as state and local taxes, general deductions, garnishments, and other records. This position reconciles errors, completes biweekly tax reporting, year-end processing, compliance, systems and process improvements. This role operates under moderate supervision.

Primary Duties and Responsibilities

Analysis and Research

• Run, review and analyze various ETR reports on a daily basis.
• Collaborate with employees and management to ensure ETR, payroll and absence transactions are accurately processed.
• Maintain a good understanding of system rules and interfaces to help resolve payroll issues.
• Respond to time clock questions.

Payroll Processing/Verifications

• Responsible for the accurate and timely processing of payroll including: collecting, compiling and entering additional pay data such as incentives, higher class pay and retro adjustments; reviewing wages computed and correcting errors; updating employee records with garnishments, taxes, deductions, direct deposit changes, etc.; treasury transmission verification.
• Perform advanced level payroll-related activities including but not limited to reversal adjustments and other complex transactions, and verifications.
• Monitor and complete the Daily ACH/NOC notices from PA Department of Treasury.
• Ensure excellent customer service is maintained through the payroll mailbox, service desk, telephone inquiries and walk-ins, resolving employee questions and problems and providing accurate payroll information.
• Audit data entry into the PeopleSoft Payroll System.

Other Duties and Responsibilities

• Assist with streamlining payroll processing and retention of all payroll documentation, imaged or not.
• Maintain good working relationship with employees, management, Human Resources, Accounting and the Company's external payroll services providers.
• Provide training/education as needed on the ETR and payroll process to all levels of PHEAA staff providing the utmost in customer service.
• Comply with the Agency’s enterprise security and privacy policies and departmental procedures.
• Required to stay current on industry specific knowledge.
• Other duties as assigned.

Required Skills

• High School diploma or equivalent; and a zero of two years of prior payroll processing experience or any equivalent combination of training, experience, and/or certification(s).
• Knowledge of Microsoft Office (Word, Excel and Access) with proven strong proficiency of spreadsheet software, data access and reporting tools.
• Extremely accurate, organized, and able to meet tight deadlines.
• Demonstrated analytical skills.
• Able to maintain confidential information.
• Developed customer service skills and ability to comfortably interface with all levels of management.

Preferred qualifications: Associates Degree preferred.

PHEAA’s environment welcomes and supports our employees, customers, and stakeholders. We seek out and value differing perspectives and contributions.