Associate Patient Services Specialist - Orthopedics

Providence; Lubbock (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Covenant Medical Group is seeking an Associate Patient Access Representative to support patients during on-site registration and arrival for scheduled and unscheduled visits. You will collect demographic, insurance, and patient liability information at the time of service to ensure accurate processing.

Providence caregivers are valued at Covenant Medical Group, where patient-focused care and mutual respect guide our culture.

Qualifications

• Familiarity with basic financial clearance functions.
• Bilingual English/Spanish.

Responsibilities

• Assist patients during on-site registration and arrival for scheduled and unscheduled visits.
• Collect demographic information and insurance information accurately.
• Collect patient liability (if known) at the time of service.

Skills

Bilingual English/Spanish

Familiarity with basic financial clear

Job description

Under the direction of the PAS manager, the Associate Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service.

Providence caregivers are not simply valued - they're invaluable. Join our team at Covenant Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Preferred Qualifications:

• Familiarity with basic financial clearance functions.
• Bilingual English/Spanish.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.