Compassionate Patient Access Specialist

Providence Health Plan Group; Lubbock (TX); On-site; USD 19,000 - 29,000; Full time

Job summary

Providence Covenant Medical Group is seeking an Associate Patient Access Representative to assist patients during on-site registration, collect demographics and insurance details, and determine patient liability at the time of service.

This role supports financial clearance on scheduled accounts, delivers friendly customer service, and helps with valuables handling and other front-desk tasks to ensure smooth patient flow.

Qualifications

• Knowledge of revenue cycle processes.
• Familiar with hospital information systems and office equipment.
• Ability to complete assigned functions and duties.

Responsibilities

• Assist patients during on-site registration and arrival.
• Collect accurate demographic information and insurance details.
• Collect patient liability at the time of service where known.
• Provide basic customer service and greet patients professionally.

Skills

Revenue cycle knowledge

Hospital information systems

Ability to complete tasks

Job description

Providence Covenant Medical Group is seeking an Associate Patient Access Representative to assist patients during on-site registration, collect demographics and insurance details, and determine patient liability at the time of service.

This role supports financial clearance on scheduled accounts, delivers friendly customer service, and helps with valuables handling and other front-desk tasks to ensure smooth patient flow.