On-Site Patient Access & Registration Specialist

Grace Health System; Lubbock (TX); On-site; USD 20,000 - 29,000; Full time

Job summary

Covenant Medical Group is seeking an Associate Patient Access Representative to support on-site registration and arrival for patients. You will gather demographic and insurance data, determine patient liability, and complete financial clearance for scheduled visits while delivering courteous service.

The role emphasizes teamwork within Providence’s patient-focused culture and a commitment to respectful, compassionate care for all patients in our communities.

Qualifications

• Bilingual in English and Spanish preferred.
• Familiarity with basic financial clearance functions preferred.

Responsibilities

• Assist patients during on-site registration and arrival.
• Collect accurate demographic and insurance information.
• Collect patient liability at time of service.
• Perform financial clearance on scheduled accounts.
• Provide basic customer service and greet patients professionally.

Skills

Bilingual English/Spanish

Basic financial clearance familiarity

Job description

Covenant Medical Group is seeking an Associate Patient Access Representative to support on-site registration and arrival for patients. You will gather demographic and insurance data, determine patient liability, and complete financial clearance for scheduled visits while delivering courteous service.

The role emphasizes teamwork within Providence’s patient-focused culture and a commitment to respectful, compassionate care for all patients in our communities.