Associate Patient Care Coordinator - San Antonio, TX

UnitedHealth Group; San Antonio (TX); On-site; Confidential; Full time

Job summary

Join a leading healthcare organization as a Patient Coordinator in San Antonio, where you will play a vital role in enhancing patient experience and supporting health equity. This role involves greeting patients, coordinating their flow, and managing various administrative tasks. With a commitment to diversity and inclusion, you will thrive in a supportive environment that offers comprehensive benefits and career development opportunities. Your contributions will directly impact the health outcomes of the communities we serve.

Benefits

Comprehensive benefits package

Incentive and recognition programs

401k contribution

Qualifications

• 1+ years of related work experience in a medical office setting.
• Ability to read and interpret office forms and insurance cards.

Responsibilities

• Greet patients and coordinate patient flow.
• Assist patients with intake and admitting processes.
• Schedule appointments and verify insurance eligibility.

Skills

Data Entry

Bilingual Fluency

Education

High School Diploma / GED

Tools

ICD 9 or 10 Coding

CPT Coding

Electronic Medical Records

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to startCaring. Connecting. Growing together.

Schedule: Monday to Friday, 7:30 AM-5:00 PM, 40 hours/week

Location: Onsite - 4330 Medical Dr Ste 400, San Antonio, TX 78229

Primary Responsibilities:

• Greet Patients
• Coordinate Patient Flow
• Assist patients with intake or admitting processes
• Collect co-payments, co-insurance and deductibles
• Schedule Appointments
• Verify Insurance eligibility
• Answer incoming phone calls
• Confirm appointments
• Manage referrals
• Request and send out medical records
• Coordinate patient transportation
• Obtain Prior Authorizations
• Fulfill all other duties as assigned by management

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED (or higher)
• 1+ years of related work experience including data entry in a medical office setting
• Ability to read and interpret office forms and insurance cards and understand referrals

Preferred Qualifications:

• ICD 9 or 10 and CPT coding experience
• Electronic Medical Records (EMR) experience
• Bilingual fluency in Spanish and English

The salary range for this role is $16.00to $28.85per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Groupis a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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