Associate Patient Care Coordinator

UnitedHealth Group; McAllen (TX); Sur place; USD 22 000 - 40 000; Plein temps

Avantages offerts par ce poste

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase plan

401k contribution

Résumé du poste

UnitedHealth Group in McAllen, TX is seeking a patient services assistant to greet visitors, assist with intake, collect payments, and manage medical records. This on-site role supports scheduling and daily office operations in a fast-paced clinic environment.

The ideal candidate has at least 1 year of customer service experience, familiarity with medical terminology, and strong data-entry skills. Compensation includes hourly pay and a comprehensive benefits package.

Qualifications

• Minimum 1 year of customer service experience, including data entry.
• Basic knowledge of medical office procedures and medical terminology.
• Ability to sort and file materials alphabetically or numerically.

Responsabilités

• Greet patients and manage a 20-minute wait time.
• Assist with intake processes and document copying.
• Collect co-payments, co-insurance and deductibles and issue receipts.
• Manage cashier box and daily deposits per policy.
• Process walk-in patients and schedule appointments.
• Handle medical records filing, scanning, and scheduling prep.
• Ensure all correspondence is scanned or filed timely.
• Process requests for medical records release and logs.

Connaissances

Customer service

Data entry

Medical terminology

Formation

High School Diploma/GED

Description du poste

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to startCaring. Connecting. Growing together.

Schedule: Monday to Friday, 8 AM -5 PM

Location: Onsite - 801 S Main St, McAllen, TX 78501

Primary Responsibilities:

• Greet patients as they arrive and manages 20-minute wait time
• Assist patient with intake processes including copying required documents
• Collect co-payments, co-insurance and deductibles and issues receipts
• Manage cashier box and daily deposits according to company policies
• Process walk-in patients and visitors
• Answer phones and schedule appointments
• Manage medical records (maintains, files / scans, prepares for schedule)
• Ensure all correspondence is scanned and / or filed in a timely manner
• Process requests for medical records release and maintains appropriate logs

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED
• 1+ years of customer service experience including data entry
• Intermediate level of knowledge of medical office procedures and medical terminology
• Ability to accurately sort and file materials by alphabetic or numeric systems

Preferred Qualifications:

• ICD 9 and CPT coding experience

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.