Associate Patient Access Rep- Cancer Center South

Community Health Network; Indianapolis (IN); Presencial; USD 36.000 - 52.000; Jornada completa

Descripción de la vacante

Community Health Network is seeking an Associate Patient Access Representative for the Cancer Center South site in Indianapolis. You will be the first contact for visitors, handling patient registration and financial clearance, check-ins, scheduling, and insurance verification to ensure smooth visits.

The role requires strong customer service, attention to detail, and adherence to CMS guidelines. Training on EPIC and EHR workflows will be provided to support accurate data entry and billing

Formación

• High School Diploma or GED required.
• 1+ years healthcare office experience preferred.
• Registration/Admissions proficiency in inpatient, outpatient, and emergency admits.

Responsabilidades

• Handle front-office and back-office functions across the network.
• Perform patient registration and financial clearance for visits.
• Check-ins, scheduling, and payment collection; verify insurance.
• Ensure compliance and maintain accuracy of patient demographics and records.

Conocimientos

Customer service

Attention to detail

Communication skills

Teamwork

Educación

High School Diploma or GED

Herramientas

EPIC

EHR systems

Descripción del empleo

Associate Patient Access Rep- Cancer Center South

1440 E County Line Rd
Indianapolis , IN 46227
United States

Shift

Day Job

Hours

Monday: 9:00am–5:30pm
Tuesday: 10:30am–7:00pm
Wednesday: 9:00am–5:30pm
Thursday: 9:00am–5:30pm
Friday: 8:30am–5:00pm
Flexibility as needed

Join our community

Community Health Network MD Anderson Cancer Center is a partnership between Community Health Network and MD Anderson Cancer Center, one of the world’s largest and most respected cancer centers. The partnership formed in 2022 elevated a prior affiliation between Community and MD Anderson Cancer Network®, a program of MD Anderson. This new partnership represents a full clinical and operational integration of Community’s cancer services with MD Anderson across all five of Community’s sites of cancer care.

Community MD Anderson is one of a select few partners with MD Anderson, a global leader in cancer care, and the only partner in Indiana.

Make a Difference

The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits.

Exceptional Skills and Qualifications

The Associate Patient Access Representative (APAR) is responsible for a variety of front-office and back-office functions throughout the network including but not limited to the responsibilities below:

• High School Diploma or GED High School diploma or GED equivalent (Required)


• 1+ years: Experience in healthcare office setting and/or work history with strong customer service background (Preferred)


• Registration/Admissions: Proficient in all types of registrations (i.e., inpatient, outpatient, and emergency admits)


• Completes Admissions, Discharges, and Transfers in a timely manner when applicable


• Ability to monitor and perform all patient hospital and/or ambulatory movement


• Utilizes EPIC work queue to pre-register scheduled patients


• Verifies medical necessity in accordance with the Centers for Medicare & Medicaid Services (CMS) standards and communicates relevant coverage and eligibility information to the patient


• Accurately identifies and enters patient demographics, insurance, and financial information including inpatient and outpatient benefits


• Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services


• Confirms the completeness of the electronic health record (EHR) and makes necessary changes

Why Community?

At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.

Community Physician Network Indianapolis Southside