Assoc Patient Access Rep-Clinic Podiatry North

Community Health Network; Indianapolis (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

The Associate Patient Access Representative (APAR) at Community Health Network Indianapolis Northside is the first point of contact for visitors, handling patient registration, scheduling and financial clearance.

Responsibilities include check-ins, payment collection, insurance verification and ensuring accurate, complete EHRs with CMS-compliant data; the role supports smooth workflows and compliant patient access.

Qualifications

• High School Diploma or GED required
• 1+ years of experience in a healthcare office setting or strong customer service background preferred
• Registration/admissions across inpatient, outpatient, and emergency admits
• Pre-register scheduled patients using EPIC work queue
• Verify CMS coverage and eligibility information for patients
• Enter patient demographics, insurance, and financial information accurately
• Ensure completeness of the electronic health record (EHR) and update as needed

Responsibilities

• Handle patient check-ins, scheduling and payment collection
• Perform insurance verification and financial clearance
• Ensure accurate patient demographics and insurance information in the EHR
• Assist patients administratively and financially for visits
• Maintain compliant workflows and CMS guidelines

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High School Diploma or GED

Tools

EPIC

Job description

Assoc Patient Access Rep-Clinic Podiatry North

Community Physician Network Indianapolis Northside

1

Indianapolis , IN 46256

United States

Shift

Day Job

Hours

8am -5pm with lunch

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Make a Difference

The Associate Patient Access Representative (APAR) is the first contact for visitors, handling customer service, patient registration, and financial clearance. This role includes check-ins, scheduling, payment collection, insurance verification, and compliance management. The APAR ensures smooth workflows and adherence to guidelines, preparing patients administratively and financially for their visits.

Exceptional Skills and Qualifications

• High School Diploma or GED High School diploma or GED equivalent (Required)
• 1+ years: Experience in healthcare office setting and/or work history with strong customer service background (Preferred)
• Registration/Admissions: Proficient in all types of registrations (i.e., inpatient, outpatient, and emergency admits)
• Completes Admissions, Discharges, and Transfers in a timely manner when applicable
• Ability to monitor and perform all patient hospital and/or ambulatory movement
• Utilizes EPIC work queue to pre-register scheduled patients
• Verifies medical necessity in accordance with the Centers for Medicare & Medicaid Services (CMS) standards and communicates relevant coverage and eligibility information to the patient
• Accurately identifies and enters patient demographics, insurance, and financial information including inpatient and outpatient benefits
• Gathers and verifies all appropriate, confidential health and financial information from patients while using various computer software to assure payment for all authorized services
• Confirms the completeness of the electronic health record (EHR) and makes necessary changes

Why Community?

At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.

Community Physician Network Indianapolis Northside

Community Physician Network Indianapolis Southside

Community Physician Network Indianapolis Northside

Search by job category, keyword and/or click \"Search Careers\" for all jobs. In results, use \"Refine Your Search\" to filter by job family, location, schedule and shift.