Associate Operations Director

humana; Town of Florida (NY); On-site; USD 104,000 - 143,000; Full time

Benefits offered by this job

Medical Benefits

Dental Benefits

Vision Benefits

401(k) Savings

Paid Time Off

Disability Insurance

Life Insurance

Job summary

Humana invites applications for an Associate Operations Director, Clinic/Center Administration, to lead outpatient care teams and optimize clinic operations. The role oversees staffing plans, policies, and procedures while partnering with clinicians to improve patient outcomes.

Travel across Conviva Care clinics in Broward County is required. The position requires a Bachelor's degree or equivalent, 5+ years of management in a full-risk VBC environment, and bilingual English/Spanish.

Qualifications

• Bachelor's degree or equivalent experience in business or healthcare administration.
• 5+ years of management experience in clinical care or related field, in a full-risk VBC environment.
• Knowledge of Population Health and its role in risk-based primary care.
• Familiarity with Medicare and risk models.
• Bilingual in English and Spanish.

Responsibilities

• Plan and direct work of professional and support personnel in outpatient care settings.
• Develop staffing plans, policies, and operating procedures for the clinic.
• Collaborate with clinicians to improve patient outcomes across centers.
• Manage budgets and travel between Conviva Care clinics in Broward County.

Skills

Management experience

Full-risk VBC

Population Health

Medicare knowledge

Bilingual English/Spanish

EMR / DataHub / NPS tools

Education

Bachelor's degree or equivalent

Healthcare Administration degree

Tools

EMR Systems

DataHub

NPS

Job description

Become a part of our caring community

The Associate Operations Director, Clinic/Center Administration, plans and directs the work of professional and support personnel who provide outpatient care to patients in a clinical setting. The Associate Director, Clinic/Center Administration requires an understanding of how organization capabilities interrelate across department(s). The Associate Operations Director, Clinic/Center Administration develops and leads implementation for staffing plans, policies and operating procedures for the clinic and works with clinicians to ensure patient outcomes.

Location Address

Conviva Senior Primary Care office located in:
Broward County

You will report to the:
Market President, Primary Care

Required Qualifications:

• Daily travel to work at the Conviva Care clinics.
• Management experience in clinical care or related field, with experience in a full-risk VBC environment.
• Experience with healthcare regulations, compliance, and managed care.
• Experience with EMR systems, DataHub, NPS, and other relevant software tools.
• We consider this job patient facing and Humana includes it in its Tuberculosis (TB) screening program. We will require candidates selected for this job to screen for TB.
• Associates working in the State of Florida will need ACHA Level II Background clearance.
• Must have a valid driver's license as there will be travel between centers.
• Candidates selected for this job will require adherence to Humana's flu vaccine policy.

Other Qualifications:

• Bachelor's degree or equivalent experience. Degree preferably in Business administration Healthcare Administration, or a related field; or, in lieu of a bachelor's degree, 10+ years of Healthcare
• 5 years Management experience in clinical care or related field, with experience in a full-risk VBC environment.
• Basic knowledge of Population Health and how it comes to life in a global risk primary care environment
• Familiarity with Medicare and Risk model
• Experience managing a budget of $1M+
• Bilingual in English and Spanish

Work Hours

Monday - Friday 8:00 to 5:00

Note: Daily travel to work at Broward County centers required

Use your skills to make an impact

Alert

Humana values personal identity protection. Please be aware that we may ask applicants to provide their Social Security Number if we do not already have it on file. Humana will send an email from [e-mail] with instructions on how to add the information into your official application on Humana's secure website.

Interview Format - HireVue

As part of our hiring process for this opportunity, we will use interviewing technology called HireVue to enhance our hiring. HireVue allows us to quickly connect and gain valuable information from you about your relevant experience at a time that is best for your schedule.

#LI-MM1

#LI-Onsite

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$104,000 - $143,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Conviva Senior Primary Care

Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana's Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health - addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.

About CenterWell, a Humana company

CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a le