Manager, Clinic/Center Administration

humana; DeLand (FL); On-site; USD 71,000 - 98,000; Full time

Benefits offered by this job

Bonus eligible

Medical, dental & vision benefits

401(k) retirement savings plan

Paid time off

Job summary

Humana, through Conviva Senior Primary Care, seeks a Manager, Clinic/Center Administration to plan and direct outpatient clinical operations and staff. This role is on-site in Florida and requires leadership experience, bilingual English/Spanish abilities, and ability to work with clinicians to optimize patient outcomes.

The position involves staffing planning, policy implementation, and cross-department coordination across centers, with emphasis on regulatory compliance and patient care

Qualifications

• 5+ years of operational leadership within a multi-physician office or clinical group.
• Experience with EMRs or HIMs systems.

Responsibilities

• Plan and direct the work of professional and support personnel providing outpatient care.
• Develop staffing plans, policies, and procedures for the facility; collaborate with clinicians to ensure optimal patient outcomes.
• Lead cross-departmental collaboration and communicate with executives and health plan staff.

Skills

Leadership

Interpersonal skills

Bilingual (EN/ES)

Education

Bachelor's degree in Healthcare/Admin

5+ years Healthcare Admin/Leadership

Tools

EMR/HIM systems

Job description

Become a part of our caring community

The Manager, Clinic/Center Administration plans and directs the work of professional and support personnel who provide outpatient care to patients in a clinical setting. The Manager, Clinic/Center Administration works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules and goals.

The Manager, Clinic/Center Administration helps develop and leads implementation for staffing plans, policies and procedures for the facility and works closely with clinicians to ensure optimal patient outcomes. Decisions are typically related to resources, approach, and tactical operations for projects and initiatives involving own departmental area. Requires cross departmental collaboration, and conducts briefings and area meetings; maintains frequent contact with other managers across the department.

Use your skills to make an impact

Required Qualifications:

• Must be able to work on-site at assigned Center(s).
• 5+ years of operational leadership experience within a multi-physician office or clinical group, including front of house management and clinical operations, along with direct leadership experience and a demonstrated ability to lead, coach, and mentor teams.
• Primary Care experience, full-risk VBC experience, understanding of state and federal healthcare regulations.
• Experience with Electronic Medical Record (EMRs) or Health Information Management (HIMs) systems and knowledge of various software tools.
• Proven interpersonal skills with the ability to interface effectively both internally and externally with a wide range of people including physicians, office staff, hospital executives, medical groups, IPA's, community organizations and other health plan staff.
• Job is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. Candidates selected for this job will be required to be screened for TB.
• Candidates selected for this job will be required to adhere to Humana's flu vaccine policy.
• Current CPR certification Associates working in the State of Florida will need ACHA Level II Background clearance.
• Bilingual in English and Spanish

Preferred Qualifications:

• Bachelor's degree, preferably in Business Administration, Healthcare Administration, or a related field; or, in lieu of a bachelor's degree, 5+ years of Healthcare Administration/Leadership experience
• Basic knowledge of Population Health Strategy
• Familiarity with Medicare
• Experience managing a budget of $500,000+

Location: Deland, Florida

Work Schedule: 8AM - 5PM (Mondays - Fridays)

Scheduled Weekly Hours: 40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$71,100 - $97,800 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana's Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health - addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical