Associate Nursing Officer - Virtual Care

Vanderbilt University Medical Center; Nashville (TN); On-site; USD 150,000 - 190,000; Full time

Job summary

Vanderbilt University Medical Center is seeking an Associate Nursing Officer, Virtual Care, to lead strategies for virtual nursing and telehealth-enabled care across Vanderbilt University Hospital. You will partner with physicians, informatics, and technology leaders to advance digital care models and ensure alignment with regulatory standards and organizational priorities.

The role emphasizes transformational leadership, workforce sustainability, and a culture of innovation to deliver safe,

Responsibilities

• Develop and execute a comprehensive virtual care nursing strategy aligned with Vanderbilt Health's mission and priorities.
• Identify opportunities to expand virtual nursing, telehealth, and digital care capabilities across inpatient and procedural settings.
• Partner with executive leadership to evaluate emerging technologies and care delivery models that improve access, quality, safety, workforce effectiveness, and financial performance.
• Serve as the executive nursing sponsor for virtual care initiatives and organizational change management efforts.
• Provide administrative and operational oversight for virtual nursing programs and centralized virtual care operations.
• Develop scalable models for admission, discharge, patient education, care coordination, and ongoing clinical monitoring via virtual platforms.
• Establish operational metrics, service standards, staffing models, and performance expectations.
• Ensure integration of virtual care workflows into bedside nursing practice.
• Lead efforts to improve patient outcomes, quality indicators, patient experience, and nursing-sensitive metrics in virtual care.
• Collaborate with IT, informatics, and digital strategy to optimize virtual care technologies.
• Develop budgets and identify opportunities for operational efficiencies and cost optimization in virtual care programs.

Job description

Discover Vanderbilt Health : With eight hospitals and over 180 clinics, we are the region's largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you'll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization:

CNO - VUH Hospital

Job Summary:

Vanderbilt Health - Executive Search Team is conducting a national search for an Associate Nursing Officer, Virtual Care.

Reporting to the Chief Nursing Officer, Vanderbilt University Hospital.

The Associate Nursing Officer (ANO), Virtual Care, provides strategic, operational, and clinical leadership for virtual nursing and technology-enabled care delivery across Vanderbilt University Hospital. Working in close partnership with physician, operational, informatics, and technology leaders, the ANO is responsible for advancing innovative virtual care models that improve patient outcomes, enhance the patient and family experience, support nursing workforce sustainability, and optimize care delivery.

The ANO leads the development, implementation, and continuous improvement of virtual nursing programs, telehealth-enabled inpatient services, remote patient monitoring initiatives, and emerging digital care models. This leader ensures that virtual care strategies align with organizational goals, nursing professional practice standards, regulatory requirements, and health system priorities.

As a transformational nursing leader, the ANO fosters a culture of innovation, evidence-based practice, interdisciplinary collaboration, and operational excellence while ensuring the delivery of safe, high-quality, patient-centered care.

Key Responsibilities

Strategic Leadership

Develop and execute a comprehensive virtual care nursing strategy aligned with VUMC's mission, vision, and strategic priorities.

Identify opportunities to expand virtual nursing, telehealth, and digital care capabilities across inpatient and procedural settings.

Partner with executive leadership to evaluate emerging technologies and care delivery models that improve access, quality, safety, workforce effectiveness, and financial performance.

Serve as the executive nursing sponsor for virtual care initiatives and organizational change management efforts.

Clinical Operations

Provide administrative and operational oversight for virtual nursing programs and centralized virtual care operations.

Develop scalable models that support admission, discharge, patient education, care coordination, documentation, and ongoing clinical monitoring functions through virtual platforms.

Establish operational metrics, service standards, staffing models, and performance expectations.

Ensure effective integration of virtual care workflows into bedside nursing practice.

Quality, Safety, and Regulatory Compliance

Lead efforts to achieve measurable improvements in patient outcomes, quality indicators, patient experience, and nursing-sensitive metrics associated with virtual care delivery.

Maintain compliance with state and federal regulations, accreditation standards, privacy requirements, and organizational policies.

Establish quality monitoring processes to evaluate clinical effectiveness and patient safety outcomes.

Utilize data and analytics to drive performance improvement and evidence-based decision-making.

Nursing Practice and Workforce Innovation

Collaborate with nursing leadership to redesign care delivery models that leverage virtual nursing capabilities.

Support initiatives that enhance nurse satisfaction, professional practice, retention, and workforce resilience.

Promote nursing innovation and facilitate adoption of technology-enabled care practices.

Sponsor research, evidence-based practice, and scholarly activities related to virtual care and nursing transformation.

Technology and Informatics Partnership

Collaborate with Information Technology, Clinical Informatics, Digital Strategy, and other stakeholders to optimize virtual care technologies.

Participate in system selection, implementation, workflow design, and optimization activities.

Ensure technologies support clinical practice, interoperability, user experience, and operational efficiency.

Evaluate emerging innovations and recommend investments that advance strategic goals.

Financial and Resource Management

Develop and manage operational and capital budgets related to virtual care services.

Identify opportunities for operational efficiencies and cost optimization through virtual care models.

Monitor program performance, utilization, return on investment, and resource allocation.

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