Associate Nursing Officer - Virtual Care

Montgomery College; United States; On-site; USD 180,000 - 240,000; Full time

Job summary

Vanderbilt Health is seeking an Associate Nursing Officer, Virtual Care, to lead virtual nursing programs across Vanderbilt University Hospital. Reporting to the Chief Nursing Officer, this executive will shape strategy, oversee operations, and drive digital care initiatives to improve patient outcomes and experience.

Collaborating with physicians, informatics, and IT leaders, the ANO will sponsor research, ensure regulatory compliance, and advance innovative remote monitoring and telehealth

Qualifications

• Nursing degree required with BSN; master's in related field preferred.
• 10+ years of senior leadership experience.
• Experience leading virtual nursing, telehealth and digital health programs preferred.

Responsibilities

• Develop and execute a virtual care nursing strategy aligned with organizational goals.
• Provide administrative and operational oversight of virtual nursing programs.
• Lead quality, safety, and regulatory compliance for virtual care.
• Collaborate with IT and informatics to optimize virtual care technologies.
• Advise on budgeting and resource management for virtual care services.

Skills

Strategic leadership

Clinical operations

Quality & compliance

Nursing administration

Digital health

Education

BSN

MS in Nursing/Healthcare Administration/Business Administration

DNP/PhD

Tools

Telehealth platforms

Healthcare analytics tools

Job description

Discover Vanderbilt Health: With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-Class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization

CNO - VUH Hospital

Job Summary

Vanderbilt Health - Executive Search Team is conducting a national search for an Associate Nursing Officer, Virtual Care. Reporting to the Chief Nursing Officer, Vanderbilt University Hospital. The Associate Nursing Officer (ANO), Virtual Care, provides strategic, operational, and clinical leadership for virtual nursing and technology-enabled care delivery across Vanderbilt University Hospital. Working in close partnership with physician, operational, informatics, and technology leaders, the ANO is responsible for advancing innovative virtual care models that improve patient outcomes, enhance the patient and family experience, support nursing workforce sustainability, and optimize care delivery. The ANO leads the development, implementation, and continuous improvement of virtual nursing programs, telehealth-enabled inpatient services, remote patient monitoring initiatives, and emerging digital care models. This leader ensures that virtual care strategies align with organizational goals, nursing professional practice standards, regulatory requirements, and health system priorities. As a transformational nursing leader, the ANO fosters a culture of innovation, evidence-based practice, interdisciplinary collaboration and operational excellence while ensuring the delivery of safe, high-quality, patient-centered care.

Key Responsibilities

• Strategic Leadership: Develop and execute a comprehensive virtual care nursing strategy aligned with VUMC’s mission, vision and strategic priorities. Identify opportunities to expand virtual nursing, telehealth and digital care capabilities across inpatient and procedural settings. Partner with executive leadership to evaluate emerging technologies and care delivery models that improve access, quality, safety, workforce effectiveness and financial performance. Serve as the executive nursing sponsor for virtual care initiatives and organizational change management efforts.
• Clinical Operations: Provide administrative and operational oversight for virtual nursing programs and centralized virtual care operations. Develop scalable models that support admission, discharge, patient education, care coordination, documentation and ongoing clinical monitoring functions through virtual platforms. Establish operational metrics, service standards, staffing models and performance expectations. Ensure effective integration of virtual care workflows into bedside nursing practice.
• Quality, Safety and Regulatory Compliance: Lead efforts to achieve measurable improvements in patient outcomes, quality indicators, patient experience and nursing-sensitive metrics associated with virtual care delivery. Maintain compliance with state and federal regulations, accreditation standards, privacy requirements and organizational policies. Establish quality monitoring processes to evaluate clinical effectiveness and patient safety outcomes. Utilize data and analytics to drive performance improvement and evidence-based decision-making.
• Nursing Practice and Workforce Innovation: Collaborate with nursing leadership to redesign care delivery models that leverage virtual nursing capabilities. Support initiatives that enhance nurse satisfaction, professional practice, retention and workforce resilience. Promote nursing innovation and facilitate adoption of technology-enabled care practices. Sponsor research, evidence-based practice and scholarly activities related to virtual care and nursing transformation.
• Technology and Informatics Partnership: Collaborate with Information Technology, Clinical Informatics, Digital Strategy and other stakeholders to optimize virtual care technologies. Participate in system selection implementation workflow design and optimization activities. Ensure technologies support clinical practice, interoperability, user experience and operational efficiency. Evaluate emerging innovations and recommend investments that advance strategic goals.
• Financial and Resource Management: Develop and manage operational and capital budgets related to virtual care services. Identify opportunities for operational efficiencies and cost optimization through virtual care models. Monitor program performance utilization, return on investment and resource allocation. Ensure responsible stewardship of organizational resources.
• Interdisciplinary Collaboration: Foster strong partnerships with physicians, advanced practice providers, nursing leaders, operational leaders and ancillary departments. Build relationships across the health system to support enterprise-wide virtual care initiatives. Represent nursing and virtual care interests on organizational committees task forces and strategic initiatives.

Qualifications

Nursing degree required. Bachelor of Science in Nursing (BSN). Master’s degree in Nursing, Healthcare Administration, Business Administration or related field. 10+ years of senior leadership experience.

Preferred Qualifications

Doctor of Nursing Practice (DNP), PhD or other relevant doctoral degree. Executive nursing leadership experience within an academic medical center. National nursing leadership certification (NEA-BC, NE-BC or equivalent). Experience leading virtual nursing centralized nursing operations remote patient monitoring or digital health programs. Experience with healthcare technology implementation clinical informatics and innovation initiatives.

Our Nursing Philosophy

We believe highly skilled and specialized nursing care is essential to Vanderbilt University Medical Center’s mission of quality in patient care education and research. We believe nursing is an applied art and science focused on helping people families and communities reach excellent health and well-being. As a Vanderbilt University Medical Center employee, you make a difference to our patients and their families by bringing compassion and care to those in need of hope and healing.

Employee Benefits Offered

• Affordable High Quality Health Plan Options
• Dental and /or vision plan
• 403(b) retirement plan
• Paid Time off (flex PTO)
• Tuition Reimbursement and adoption assistance (maximums applied)
• Short-Long term disability
• Subsidized backup childcare
• And many more...

Core Accountabilities

• Organizational Impact: Establishes function strategies with direct impact on the function results.
• Problem Solving/ Complexity of work: Directs the resolution of numerous strategic issues that affect own function and the broader organization.
• Breadth of Knowledge: Applies in-depth business knowledge across multiple areas of the business.
• Team Interaction: Leads a function serving the organization at large.

Core Capabilities

Supporting Colleagues:

• Develops Self and Others: Acts upon constructive feedback from all levels of the organization and initiates strategies to develop talent in others.
• Builds and Maintains Relationships: Leverages relationships and insight to forecast potential future needs and influence delivery of work to exceed expectations.
• Communicates Effectively: Anticipates difference audience concerns styles and finds mutually beneficial solutions across conflicting and sensitive issues.

Delivering Excellent Services:

• Serves Others with Compassion: Demonstrates in-depth knowledge of broad-based issues and considers the interests of others to improve satisfaction of services.
• Solve Complex Problems: Critically evaluates complex information and identifies trends‑risks to make recommendations to improve processes across areas.
• Offers Meaningful Advice and Support: Provides ongoing feedback and development discussions to motivate and support team members to maximize performance.

Ensuring High Quality:

• Performs Excellent Work: Anticipates problems or obstacles which may interfere with quality standards and develops plants to ensure area's quality standards are met.
• Ensures Continuous Improvement: Routinely draws upon valuable learning from others past experiences and new information to determine key opportunities.
• Fulfills Safety and Regulatory Requirements: Develops appropriate corrective actions for unsafe environments in order to ensure operational and safety compliance.

Managing Resources Effectively:

• Demonstrates Accountability: Identifies potential obstacles to goal achievement and develops solutions to address those obstacles.
• Stewards Organizational Resources: Creates the appropriate systems and processes to effectively manage resources.
• Makes Data Driven Decisions: Applies in-depth knowledge of data to recommend and implement new approaches to improve decision making capabilities.

Fostering Innovation:

• Generates New Ideas: Identifies opportunities and leads development of new initiatives that create value across areas.
• Applies Technology: Creates the energy and drive for selfothers to identify and leverage technology in new innovative ways to drive greater efficiencies.
• Adapts to Change: Anticipates the change process and clearly communicates impact on othersown team(s), assisting them in embracing the change.

Position Qualifications

Responsibilities: Certifications: LIC-Registered Nurse - Licensure-Others Work Experience: Relevant Work Experience Experience Level: 10 years Education: Master’s

Equal Opportunity Statement

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

People are at the heart of all we do

Great health care takes great people. We’re looking for like-minded individuals driven to make a difference.

Company Overview

We invite you to explore careers at Vanderbilt Health, where we value collaboration embrace continuous learning and foster an environment where everyone can thrive. We’re the largest private employer in Middle Tennessee, with a growing team and an expanding footprint across towns and communities throughout the region. We employ more than 43,000 people who work in inpatient and outpatient clinical care research and graduate medical education. Our employees also serve in critical supporting roles in administration information technology and informatics finance legal and community affairs communications and marketing fundraising groundskeeping and facilities and many other departments. Our growing academic health system has more than 2,100 licensed hospital beds at eight hospitals: Vanderbilt University Hospital, Monroe Carell Jr. Children’s Hospital at Vanderbilt, Vanderbilt Psychiatric Hospital, Vanderbilt Stallworth Rehabilitation Hospital, Vanderbilt Bedford Hospital, Vanderbilt Clarksville Hospital, Vanderbilt Tullahoma-Harton Hospital, Vanderbilt Wilson County Hospital. Vanderbilt Health is the Mid‑South's largest provider of specialty care with hundreds of outpatient clinic and surgical locations throughout the region and Tennessee’s only National Cancer Institute-designated Comprehensive Cancer Center for adults and children. We are one of the nation’s busiest critical care centers home to Middle Tennessee’s only Level 1 Trauma Center and Burn Center for adults and children and Middle Tennessee’s only Level IV Neonatal Intensive Care Unit. We are the nation’s largest transplant center and last year we performed the most heart transplants than any center worldwide. Vanderbilt Health is an epicenter for biomedical research, winning over $1 billion in annual research awards from government industry foundations and donors. We are also a national leader in medical training and education with the largest clinical training center in the Mid‑South and the only training center in Tennessee for many adult and pediatric specialties. We’re honored to be consistently considered among the nation’s best hospitals for quality safety and patient satisfaction. Three of our hospitals – Vanderbilt University Hospital, Vanderbilt Psychiatric Hospital and Vanderbilt Wilson County Hospital – have been awarded a Five-Star Quality Rating from Medicare. We support each other and encourage excellence among every member of our workforce. High‑achieving employees stay at Vanderbilt Health for professional growth opportunities competitive compensation and benefits and a sense of community and purpose. Join us in advancing health care. Our vision: The world leader in advancing personalized health Our mission: Personalizing the patient experience through our caring spirit and distinctive capabilities