Discover Vanderbilt Health : With eight hospitals and over 180 clinics, we are the region's largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you'll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.
Organization: Hosp & Clinic Admin
Job Summary: The Associate Nursing Officer shall provide general management for the operations of a Patient Care Center by providing administrative oversight and leadership supporting the mission, credo, and vision of VUMC. In partnership with the Associate Operating Officer, will have strategic and operating authority for large and complex patient care systems. The ANO collaborates with the Medical and Administrative Leaders in determination of functions and processes to achieve PCC goals. This role provides leadership and direction in the planning, implementation, and evaluation of activities in all PCC areas of responsibility. In keeping with policies and procedures of VUMC and the Adult Clinical Enterprise, the PCC Leadership Team (including the Medical Leader, Administrative Leader, and Nursing Leader) shall have shared generalized duties and responsibilities as outlined below. .
KEY RESPONSIBILITIES
Leadership
- Establish the mission, strategic plan, operational/programmatic plans, and practices for the PCC.
- Lead activities related to performance, improvement, and risk management programs in order to establish and meet clinical quality goals, effective cost management, patient satisfaction, and business goals.
- Participates in the planning, implementation, and evaluation of clinical programs and services, assuring appropriate resources for the delivery of care.
- Builds and maintains key strategic partnerships, both internally across VUMC and within the marketplace, that facilitate achievement of goals and objectives.
Operations
- Works within a matrix relationship with leaders to oversee operations of the PCC and collaborates with core service leadership in the management of clinical core functions (i.e. lab, pharmacy, transport, etc.).
- Identify significant disease conditions relevant to the PCC; Specifically engineer measurable clinical processes and establish appropriate clinical pathways across the continuum Implement cost improvement initiatives to improve value to the patient in the management of the specific disease conditions(s).
- Demonstrate high level of knowledge of the patient population served and of the requirements for delivery of services.
- As assigned, represents VUMC in various meetings and organizations where VUMC maintains membership.
- Design, implement, evaluate and market programs to maximize clinical outcomes, functional status, patient/customer satisfaction and reimbursement
- Lead and provide feedback to direct reports with full responsibility for planning, coordinating, and controlling the work procedures; analyze and evaluate ongoing department programs to identify areas where adjustments/improvements are needed; provide advice/consultation to others regarding problems.
- Leads the transition of care initiatives in the PCC, with a focus on top disease conditions.
- Define criteria related to the selection and acquisition of equipment, outside vendors, supplies, and support services, subject to the final approval process.
- Participates in the planning and promotion of community health programs related to the PCC.
- Support, promote and integrate research activities in the accordance with the Division, Department, or VUMC goals.
- Promote and monitor the effective utilization of the assigned space in support of the PCC's goals.
- Ensure the most effective operations of the PCC through program development, process improvement and coordination/integration of processes with other departments.
Recruitment/Retention/Performance Management
- Define the qualifications and performance expectations for all staff positions through the Performance Development system, including PCC specific job descriptions and measurable performance standards.
- Play an active role in recruiting, interviewing, hiring, orienting and retaining high level talent at all levels.
- Actively engage in processes that develop and reward high performers while addressing performance improvement needs through coaching, accountability plans and disciplinary action.
- Creates an environment that fosters staff and leader satisfaction and excellence in performance
Communication
- Model behavior consistent with the credo, mission, vision, and values of the enterprise through leading, coordinating projects