Associate Manager, Payment Enablement - Hybrid

Stryker Corporation

Portage, Northern (MI, KY)

Hybrid

Confidential

Full time

7 days ago

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Job summary

Stryker Corporation is seeking an Associate Manager for Payment Enablement in a hybrid role based in Portage, MI. You will lead payment enablement activities across onboarding, portal management, and third-party provider relationships, collaborating with Finance, AR, Sales, and Customer Service to improve cash collection and customer experience.

The role requires a bachelor’s degree and at least 6 years of related experience with ERP systems, data analysis, and reporting tools.

Qualifications

Bachelor's degree is required.
Minimum 6 years of professional experience in a related field.
Experience with enterprise business systems and reporting tools.
Proficiency in Microsoft Excel and data analysis tools.

Responsibilities

Lead customer payment enablement activities and resolve onboarding requests and escalations.
Manage customer onboarding documentation including ACH enrollment, tax docs, and legal entity information.
Oversee payment portal administration and ensure timely payments and positive experiences.
Drive adoption of payment solutions with cost analysis and approvals.
Own relationships with third-party payment providers and ensure integration requirements.
Collaborate with AR, Finance, Sales, and Customer Service to improve collections.
Develop reporting on payment program costs, usage, and effectiveness.
Lead continuous improvement to reduce payment friction and accelerate cash collection.