Associate Manager, Cloud Service Delivery Engineer

Altria; United States; Hybrid; USD 105,000 - 152,000; Full time

Benefits offered by this job

Flexible and remote options

Paid time off and holidays

Performance bonus

401(k) matching + profit sharing

Professional development stipends

Medical, dental, and vision coverage

Parental leave

Job summary

Altria in Richmond, VA, is seeking an Associate Manager, Cloud Service Delivery Engineer to lead Azure operations, FinOps, and automation across enterprise-scale cloud environments.

You will collaborate with providers, technology teams, finance, and partners to optimize cloud investments, implement governance, and drive efficiency while enabling innovation. Remote options are considered for the right candidate.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field, or equivalent combination of education and practical experience.
• 8+ years in cloud engineering, infrastructure operations, technology operations, service delivery, managed services, or related fields supporting enterprise-scale environments.
• Strong experience administering and supporting Microsoft Azure cloud services, VMware, and related infrastructure technologies.
• Experience working with managed service vendors or third-party partners to deliver cloud operations.
• Demonstrated success applying FinOps, including cloud cost management, budgeting, forecasting, financial reporting, and resource optimization.
• Knowledge of Windows and Linux OS, networking, Azure governance, security, monitoring, and operational protocols.
• Experience automating infra and operations using PowerShell, ARM templates, or similar.
• Experience with Azure DevOps administration and pipelines.
• Azure certifications preferred.

Responsibilities

• Maintaining relationships with managed service providers and supporting day-to-day Azure cloud operations.
• Designing, deploying, maintaining, and enhancing Azure cloud infrastructure aligned with requirements.
• Implementing FinOps practices to monitor consumption, forecast costs, and optimize resources.
• Automating cloud operations, provisioning, reporting, and infra management through scripting and templates.
• Ensuring Azure environments adhere to security, compliance, governance, and operational standards.
• Providing technical guidance and solving support for cloud infrastructure and platform services.
• Developing and maintaining documentation, standards, and procedures for Azure operations and FinOps.
• Collaborating with technology, finance, and business customers to align cloud capabilities with objectives.

Skills

Azure cloud ops

FinOps

PowerShell scripting

ARM templates

Azure DevOps

Cloud governance

Education

Bachelor's degree in CS/IT/Engineering or equivalent

Tools

PowerShell

ARM templates

Azure DevOps

Job description

Are you passionate about building, optimizing, and supporting cloud environments that deliver secure, reliable, and efficient solutions at enterprise scale? Join our technology team and help build the future of cloud infrastructure by driving Azure operations, advancing FinOps capabilities, and improving the performance, governance, and efficiency of our cloud ecosystem! This role is based in Richmond, VA, but we will consider a remote working arrangement for the right candidate.

As an Associate Manager, Cloud Service Delivery Engineer, you will play a key role in supporting and enhancing Microsoft Azure environments while partnering with service providers, technology teams, finance customers, and business partners. You'll employ your cloud expertise to ensure operational excellence, optimize cloud investments, automate processes, and implement guidelines that enable innovation and business growth.

What you will be doing:

• Maintaining relationships with managed service providers and collaborating with internal teams to support day-to-day Azure cloud operations.
• Designing, deploying, maintaining, and enhancing Azure cloud infrastructure aligned with business and technical requirements.
• Implementing FinOps practices to monitor cloud consumption, analyze spending trends, forecast costs, and optimize resource utilization.
• Automating cloud operations, provisioning activities, reporting processes, and infrastructure management through PowerShell scripting, ARM template deployment, and related tools.
• Ensuring Azure environments adhere to security, compliance, governance, and operational standards.
• Providing technical guidance and solving support for cloud infrastructure, platform services, and operational challenges.
• Developing and maintaining documentation, standards, and procedures that support Azure operations and FinOps initiatives.
• Collaborating with technology, finance, and business customers to align cloud capabilities with organizational objectives and performance goals.

We want you to have:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent combination of education and practical experience.
• 8+ years in cloud engineering, infrastructure operations, technology operations, service delivery, managed services, or related fields supporting enterprise-scale environments.
• Strong experience administering and supporting Microsoft Azure cloud services, VMware, and related infrastructure technologies.
• Experience working alongside managed service vendors, suppliers, or third-party partners to deliver cloud operations and infrastructure services.
• Demonstrated success applying FinOps approaches, including cloud cost management, budgeting, forecasting, financial reporting, and resource optimization.
• Working knowledge of Windows and Linux operating systems, networking concepts, Azure governance, security, compliance, monitoring, and operational protocols.
• Experience automating infrastructure and operational processes using PowerShell, ARM templates, or similar automation technologies.
• Experience with Azure DevOps administration and configuration of pipelines.
• Azure certifications such as Azure Administrator, Azure Solutions Architect, or other relevant cloud certifications preferred, along with strong analytical, problem-solving, communication, and customer management skills.

The starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions. The Salary Range for this position is: $104,900.00 - $152,150.00.

Why You’ll Love Building Your Career at Altria

At Altria, we believe a great career starts with feeling supported — both at work and in life. Here’s what you’ll find here:

• Work where life works for you - with flexible and remote options that fit your world, not the other way around.
• Own your time - start with 15 days of paid time off, 13 paid holidays, 2 floating holiday days, and a 37.5-hour workweek so you can recharge and live fully
• A place where you belong - where your ideas are welcomed, your growth is encouraged, and your impact is real
• Get recognized for your work - annual merit increases and performance bonus
• A future you can count on - 401(k) matching from day one; plus Deferred Profit Sharing, an annual company contribution in an amount equal to 13%-17% of your base salary
• Help with your goals - get help with student loan repayment assistance, attend a conference, or gain a new certification with professional development stipends
• Support for what matters most - comprehensive medical, dental, and vision coverage for you and your family
• Celebrating your milestones - paid parental and bonding leave for life's biggest moments.
• Wellness that goes beyond work - programs that care for your whole well-being at whatever stage you are in your life
• A culture that gives back - paid volunteer days and a shared commitment to making a difference

At Altria, we offer more than benefits - we offer a career that fits your life, rewards your ambition, and celebrates your impact.

This position is not eligible for sponsorship.