Associate Manager, Cloud Service Delivery Engineer

Altria Client Services LLC in; Richmond (VA); Hybrid; USD 105,000 - 152,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Floating holidays

Remote options

401(k) matching

Deferred Profit Sharing

Professional development stipends

Medical, dental, vision coverage

Parental leave

Volunteer days

Job summary

Altria Client Services LLC in seeks a senior Associate Manager, Cloud Service Delivery Engineer to own Azure operations, FinOps, and governance for enterprise cloud environments. This role partners with service providers, technology teams, finance customers, and business partners to optimize cloud investments and automate processes.

Your leadership will guide Azure deployments, automate provisioning, and uphold security and compliance standards while driving performance and cost efficiency

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field or equivalent
• 8+ years in cloud engineering, infrastructure operations, or related fields serving enterprise-scale environments
• Strong experience with Microsoft Azure cloud services and VMware
• Experience working with managed service vendors and third-party partners
• Demonstrated FinOps experience including cloud cost management and forecasting
• Knowledge of Windows and Linux, networking concepts, Azure governance, security, and monitoring
• Automation of infra and operational processes using PowerShell, ARM templates, or similar
• Azure DevOps administration and pipeline configuration
• Azure certifications such as Azure Administrator or Solutions Architect preferred

Responsibilities

• Maintaining relationships with managed service providers and internal teams for day-to-day Azure operations.
• Designing, deploying, maintaining, and enhancing Azure cloud infrastructure.
• Implementing FinOps to monitor consumption, forecast costs, and optimize resources.
• Automating cloud operations and reporting using PowerShell, ARM templates, and related tools.
• Ensuring Azure environments meet security, governance, and operational standards.
• Providing technical guidance and resolving cloud infrastructure challenges.
• Developing and maintaining documentation, standards, and procedures for Azure operations and FinOps.
• Collaborating with technology, finance, and business customers to align cloud capabilities with goals.

Skills

Azure

VMware

FinOps

PowerShell

ARM templates

Azure DevOps

Networking basics

Security governance

Customer management

Education

Bachelor's degree in CS/IT/Engineering

Equivalent experience

Tools

MS Azure

Job description

Associate Manager, Cloud Service Delivery Engineer (Finance)

Are you passionate about building, optimizing, and supporting cloud environments that deliver secure, reliable, and efficient solutions at enterprise scale? Join our technology team and help build the future of cloud infrastructure by driving Azure operations, advancing FinOps capabilities, and improving the performance, governance, and efficiency of our cloud ecosystem! This role is based in Richmond, VA, but we will consider a remote working arrangement for the right candidate. As an Associate Manager, Cloud Service Delivery Engineer, you will play a key role in supporting and enhancing Microsoft Azure environments while partnering with service providers, technology teams, finance customers, and business partners. You'll employ your cloud expertise to ensure operational excellence, optimize cloud investments, automate processes, and implement guidelines that enable innovation and business growth.

What you will be doing:

• Maintaining relationships with managed service providers and collaborating with internal teams to support day-to-day Azure cloud operations.
• Designing, deploying, maintaining, and enhancing Azure cloud infrastructure aligned with business and technical requirements.
• Implementing FinOps practices to monitor cloud consumption, analyze spending trends, forecast costs, and optimize resource utilization.
• Automating cloud operations, provisioning activities, reporting processes, and infrastructure management through PowerShell scripting, ARM template deployment, and related tools.
• Ensuring Azure environments adhere to security, compliance, governance, and operational standards.
• Providing technical guidance and solving support for cloud infrastructure, platform services, and operational challenges.
• Developing and maintaining documentation, standards, and procedures that support Azure operations and FinOps initiatives.
• Collaborating with technology, finance, and business customers to align cloud capabilities with organizational objectives and performance goals.

We want you to have:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent combination of education and practical experience.
• 8+ years in cloud engineering, infrastructure operations, technology operations, service delivery, managed services, or related fields supporting enterprise-scale environments.
• Strong experience administering and supporting Microsoft Azure cloud services, VMware, and related infrastructure technologies.
• Experience working alongside managed service vendors, suppliers, or third-party partners to deliver cloud operations and infrastructure services.
• Demonstrated success applying FinOps approaches, including cloud cost management, budgeting, forecasting, financial reporting, and resource optimization.
• Working knowledge of Windows and Linux operating systems, networking concepts, Azure governance, security, compliance, monitoring, and operational protocols.
• Experience automating infrastructure and operational processes using PowerShell, ARM templates, or similar automation technologies.
• Experience with Azure DevOps administration and configuration of pipelines.
• Azure certifications such as Azure Administrator, Azure Solutions Architect, or other relevant cloud certifications preferred, along with strong analytical, problem-solving, communication, and customer management skills.

The starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions. The Salary Range for this position is: $104,900.00 - $152,150.00.

Why You'll Love Building Your Career at Altria

• Work where life works for you -with flexible and remote options that fit your world, not the other way around.
• Own your time- start with 15 days of paid time off, 13 paid holidays, 2 floating holiday days, and a 37.5-hour workweek so you can recharge and live fully
• A place where you belong- where your ideas are welcomed, your growth is encouraged, and your impact is real
• Get recognized for your work- annual merit increases and performance bonus
• A future you can count on- 401(k) matching from day one; plus Deferred Profit Sharing, an annual company contribution in an amount equal to 13%-17% of your base salary
• Help with your goals- get help with student loan repayment assistance, attend a conference, or gain a new certification with professional development stipends
• Support for what matters most- comprehensive medical, dental, and vision coverage for you and your family
• Celebrating your milestones- paid parental and bonding leave for life's biggest moments.
• Wellness that goes beyond work- programs that care for your whole well-being at whatever stage you are in your life
• A culture that gives back- paid volunteer days and a shared commitment to making a difference

At Altria, we offer more than benefits - we offer a career that fits your life, rewards your ambition, and celebrates your impact.

This position is not eligible for sponsorship.