Associate Manager Clinical Support

Elevance Health; Indianapolis (IN); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Elevance Health seeks an Associate Manager of Clinical Support to oversee workflow and staff performance in a virtual role. The ideal candidate will have experience in healthcare and a flexible, adaptable approach to a fast-paced environment. This position offers competitive benefits and opportunities for professional growth.

Benefits

Paid Time Off

Incentive bonus programs

Medical benefits

401(k) + match

Wellness programs

Qualifications

• Experience in the health field required.
• High school diploma or equivalent with relevant experience.

Responsibilities

• Oversee and monitor daily workflow of clinical support staff.
• Streamline processes to ensure productivity and accuracy.
• Hire, train, and evaluate performance of direct reports.

Skills

Flexible and adaptable

Fast-paced environment

Education

High school diploma or equivalent

BA/BS degree in human services

Job description

Anticipated End Date:

2025-05-31

Position Title:

Associate Manager Clinical Support

Job Description:

JR151642 Associate Manager Clinical Support

CareBridge Health is a proud member of the Elevance Health family of companies, within our Carelon business. CareBridge Health exists to enable individuals in home and community-based settings to maximize their health, independence, and quality of life through homecare and community-based services.

Virtual: This role enables associates to work virtually full-time, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Schedule: Monday – Friday, 8:00am to 5:00pm (EST)

The Associate Manager of Clinical Support, under general guidance and mentoring, is responsible for overseeing and monitoring the daily workflow of the clinical support staff.

How will you make an impact:

• Serves as a subject matter expert in the administrative and operational processes.

• Overseeing out of network and chart review administrative processes.

• Works to streamline processes to ensure productivity and accuracy.

• Collaborates with internal departments on special projects and reporting.

• Hires, trains, coaches, counsels, and evaluate performance of direct reports.

Minimum requirements:

• Requires a high school diploma or equivalent with experience in the health field; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences:

• BA/BS degree in human services preferred.

• Flexible and adaptable to a constantly changing workload.

• Must enjoy working in a fast-paced environment.

Job Level:

Manager

Workshift:

Job Family:

MED > Clinical Quality (Non-Licensed)

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [e-mail] for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.