North American Director of Home Sleep Apnea Testing

Compumedics Limited; United States; Remote; USD 80,000 - 130,000; Full time

Job summary

An established industry player is seeking a North American Director of Home Sleep Apnea Testing to enhance customer relationships and drive growth in sleep diagnostics. This pivotal role involves onboarding new accounts, providing clinical education, and delivering actionable insights to support customer success. With a commitment to innovation and excellence, this company offers a dynamic environment where your contributions will shape the future of sleep health solutions across North America. Join a team that values collaboration and customer commitment, and make a significant impact in the healthcare industry.

Qualifications

• Bachelor’s degree in healthcare, business, or related field required.
• Experience in customer engagement and clinical support in healthcare.

Responsibilities

• Engage with key accounts to build strong, long-lasting relationships.
• Lead customer onboarding and deliver clinical education sessions.

Skills

Customer Engagement

Account Management

Clinical Support

Leadership

Project Management

CRM Systems Proficiency

Education

Bachelor's Degree in Healthcare

Master's Degree (Preferred)

Tools

CRM Software

Job description

Home > Careers > North American Director of Home Sleep Apnea Testing

North American Director of Home Sleep Apnea Testing

Posted on April 30, 2025

Job Reference: DHSAT/USA

Now Hiring: North American Director of Home Sleep Apnea Testing

Location: Remote (with approximately 50% travel across North America)

Reports to: Craig Gallivan, Vice President of Sales – Home Sleep Testing
Compumedics Limited (ASX: CMP) is a medical device company involved in the development, manufacture and commercialization of diagnostics technology for the sleep, brain and ultrasonic blood-flow applications. The Company owns US based Neuroscan and Germany based DWL Elektronishe GmbH. In conjunction with these two subsidiaries, Compumedics has a broad international reach, including Australia; the Americas and Asia Pacific; Europe and the Middle East.

Position Summary:

As Compumedics expands its footprint in North America with the launch of the Somfit,Somfit Pro, and upcomingSomfit-D platforms, we are seeking a dynamic and experienced leader to join our team.

TheNorth American Director of Home Sleep Apnea Testingwill play a pivotal role in strengthening relationships with our valued customers, onboarding new accounts, and supporting the growth of Compumedics’ Home Sleep Testing (HST) portfolio across the United States and Canada.

This position will be instrumental in supporting clinical adoption, driving customer success, and contributing strategic field insights that fuel Compumedics’ leadership in sleep diagnostics.

Key Responsibilities:

Engage with key accounts to build and maintain strong, long-lasting relationships.

Lead customer onboarding activities, ensuring training is completed within36 hours of device receipt.

Deliver quarterly clinical education sessions across North America to support customer excellence.

Provide actionable field insights to Sales, Product, and Marketing teams to align offerings with customer needs.

Resolve customer escalations within24 hours, maintaining the highest standards of responsiveness.

Collaborate with Key Opinion Leaders (KOLs) to expand brand influence and support research and clinical adoption initiatives.

Qualifications:

Bachelor’s degree in healthcare, business, or a related field (Master’s degree preferred).

Demonstrated success in customer engagement, account management, or clinical support within the healthcare industry, ideally with experience in Home Sleep Testing.

Strong leadership, organizational, and project management skills.

Proficiency in CRM systems and a data-driven approach to customer management.

Ability to travel approximately 50% of the time to support customer engagements across the United States and Canada.

Preference will be given to candidates located centrallywithin North America to facilitate effective support across time zones.

Why Join Compumedics?

Compumedics is an industry leader in sleep and neurological diagnostics, with a long-standing reputation for innovation and excellence. As we expand our Home Sleep Testing offerings, this role provides an exciting opportunity to shape the next generation of sleep health solutions across North America.

Join a company that values customer commitment, clinical innovation, and team collaboration.

Apply for this Job:

Interested candidates, to learn more – please quote job reference code (DHSAT/USA) and email: Craig Callivan
email – [e-mail] Compumedics is an equal opportunity employer.

Why work for Compumedics?

Compumedics is a global leader in the design and manufacture of innovative diagnostic technologies for sleep disorders, neurophysiology and cardiology since 1987.

Compumedics is committed to developing a world class working environment that rewards individuals for the contributions they, and their teams make to the business each year. Compumedics is proud of the diversity of its people, and continues to develop its people infrastructure under the guidance of the Senior Management Team and the Board.

Apply for this Job

To apply for this position, please quote the job reference code (DHSAT/USA) and email to: