General Manager: Lead Cajun Fast-Casual Operations & Growth

Off the Hook Restaurants; Hattiesburg (MS); On-site; USD 55,000 - 90,000; Full time

Job summary

Off The Hook in Hattiesburg, MS is seeking a General Manager to lead daily operations, drive sales, and mentor staff while upholding Cajun culture and service standards.

You will oversee all restaurant functions, implement marketing plans, ensure health and safety, and build community ties. A 3+ year management background and ServSafe certification are preferred; availability for varied shifts is essential.

Qualifications

• Must be ServSafe certified or willing to obtain certification.
• 3+ years of restaurant or retail management experience.
• New restaurant opening experience preferred.
• Must be 18 years of age or older.
• High school diploma or equivalent required, some college preferred.
• Possess a valid driver's license.

Responsibilities

• Oversee all restaurant operations for efficiency, quality, and profitability.
• Monitor sales trends and take corrective actions to achieve financial goals.
• Maintain high standards of food quality, cleanliness, and safety per health regulations.
• Conduct regular performance evaluations and provide ongoing coaching.
• Develop and execute marketing strategies to attract and retain customers and promote brand awareness.
• Build and maintain relationships with the community.
• Address operational challenges and resolve conflicts promptly and professionally.
• Report crises or emergencies to leadership in a timely and effective way.

Skills

Detail-oriented

Multitasking

Problem solving

Education

High school diploma

Some college preferred

Job description

Off The Hook in Hattiesburg, MS is seeking a General Manager to lead daily operations, drive sales, and mentor staff while upholding Cajun culture and service standards.

You will oversee all restaurant functions, implement marketing plans, ensure health and safety, and build community ties. A 3+ year management background and ServSafe certification are preferred; availability for varied shifts is essential.