Associate Manager

Tommy Bahama; Huntersville (NC); On-site; USD 21,000 - 30,000; Part time

Job summary

Lilly Pulitzer is seeking a store leadership role in the United States, focusing on delivering exceptional customer experiences and protecting assets. The role emphasizes strong communication with store leadership and peers, and cultivating a sunny store culture aligned with the Lilly Pulitzer brand.

The position requires leadership, flexibility to work nights and weekends, and a genuine passion for the Lilly Pulitzer Resort Chic lifestyle, with a commitment to store performance and team

Qualifications

• Minimum two years in retail or relevant industry.
• Four year college degree is preferred
• Genuine optimistic approach to leadership
• Passion for the Lilly Pulitzer Brand positioning
• Ability to work store schedule as needed including nights and weekends and holidays

Responsibilities

• Deliver an exceptional customer experience and protect the assets of the store.
• Provide clear and concise communication with Store Manager, Assistant Store Manager, peers and store team.
• Lead in building a strong store culture aligned with the brand to create a positive, motivating atmosphere.
• Demonstrate organizational and operational competencies and manage daily sales productivity.
• Drive results by achieving or exceeding budgeted net sales and utilizing KPI-driven team selling.
• Support store-specific strategies while upholding company policies and procedures.

Skills

Retail experience

Customer service

Leadership

Communication skills

Education

Bachelor's degree preferred

Job description

Lilly Pulitzer Job Type: Regular Brand Strategy

Our Brand mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out.

Our Brand vision statement is: “Create Your Sunshine, A Resort State of Mind”.

Our Brand Equities are: Casual Glamour, Sunny & Spirited, and Charmingly Disarming.

Job Description

• Deliver an exceptional customer experience Protect the assets of the store Provide clear and concise communication skills with Store Manager, Assistant Store Manager, peers and store team.
• Commitment to Company Core Values and Core Leadership Qualities
• Share and lead in strong store culture consistent with the brand resulting in a positive and motivating atmosphere
• Exhibit organizational and operational competencies
• Participate and understand Division of Responsibilities
• Delivering Results
• Achieve or exceed Budgeted Net Sales
• Manage daily sales productivity through Daily Juice Drive business through utilization of KPI’s fostering team selling culture
• Support of store specific strategies
• Customer Experience and Store Culture
• Educate and reinforce the Lilly’s Resort Chic lifestyle
• Build and cultivate effective relationships with the customer.
• Embrace and implement the Lilly Pulitzer Selling Culture
• Inspire others to deliver an exceptional in store experience consistent with company culture
• Create an optimistic, high energy, team oriented, and sunny store atmosphere
• Leadership
• Inspire others positively
• Win as a Team mentality
• Demonstrate agility and flexibility
• Clear and concise communication
• Embrace, exhibit and uphold the company Core Values and Core Leadership Qualities
• Talent and Team Development
• Train and develop A+ Talent Coach and manage in the moment
• Provide team with actionable, regular and effective feedback
• Consistency in utilization of company training tools
• Operations Excellence
• Maintain inventory management systems
• Participate in Division of Responsibility
• Compliance with retail store and company policy and procedures
• Safeguard assets of store

Qualifications

• Minimum two years in retail or relevant industry
• Four year college degree is preferred
• Genuine optimistic approach to leadership
• Passion for the Lilly Pulitzer Brand positioning
• Ability to work store schedule as needed including nights and weekends and holidays

Miscellaneous

This position is classified as hourly; it is non-exempt and is eligible for overtime. Given the seasonality of the business, this position may require flexible, additional working hours during peak periods. Adhere to the Company Retail Holiday time off policy. This position is reviewed annually.

Equal Opportunity Employer

Lilly Pulitzer is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here.

Lilly Pulitzer participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.

If you need assistance and/or a reasonable accommodation due to a disability during the application process, please contact the Lilly Pulitzer Talent Development Department at 610-878-5550.