Associate Loan Officer — Inbound/Outbound Sales

Perry Johnson Mortgage Company; Troy (MI); On-site; USD 30,000 - 60,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discount

Flexible schedule

Health insurance

Health savings account

Life insurance

On-site gym

Paid time off

Referral program

Retirement plan

Job summary

Perry Johnson Mortgage Company, Inc. is seeking an Associate Loan Officer to contact and transfer clients, persuading them on products in a production-driven environment. The role provides strong support and communication for inbound calls and cross-functional collaboration with team members.

You will work in a fast-paced, customer-facing setting with training on products and regular updates on market shifts, while aiming to deliver a positive client experience and meet personal and team goals.

Qualifications

• Experience in a role utilizing professional verbal communication skills.
• 1 year of telemarketing and/or sales experience.
• Proficiency in the Microsoft Office suite.
• Familiarity and adaptability in using various software systems.

Responsibilities

• Perform a heavy volume of inbound and outbound phone duties, including contacting and transferring clients to appropriate parties, cold calling and setting appointments.
• Effectively and efficiently perform work in the internal proprietary software and technology of the company.
• Participate in regular training on products.
• Filter leads on behalf of the company’s clients by staying current on market and product shifts.
• Communicate carefully, intentionally and with accurate information to prioritize a positive experience for clients.
• Respond to all communication urgently, balancing phone calls, emails and chat messages appropriately.
• Work efficiently to meet team and personal goals.

Skills

Professional verbal communication

Telemarketing experience

MS Office proficiency

Software systems familiarity

Tools

Microsoft Office Suite

Job description

Perry Johnson Mortgage Company, Inc. is seeking an Associate Loan Officer to contact and transfer clients, persuading them on products in a production-driven environment. The role provides strong support and communication for inbound calls and cross-functional collaboration with team members.

You will work in a fast-paced, customer-facing setting with training on products and regular updates on market shifts, while aiming to deliver a positive client experience and meet personal and team goals.