Associate, Learning & Development (Temporary)

Cross River; Fort Lee (NJ); Hybrid; USD 69,000 - 103,000; Part time

Job summary

Cross River is seeking an experienced L&D Consultant to design and launch talent development programs, including AI upskilling and a global recognition initiative. You will partner with the Talent Management team to drive enterprise-wide learning initiatives and engage with stakeholders across the organization.

The role emphasizes instructional design, facilitator expertise, and measurement of learning outcomes, with remote work and periodic onsite workshops in Fort Lee, NJ as needed.

Qualifications

• Bachelor's degree in a related field.
• 7+ years in Learning & Development or instructional design.
• Strong knowledge of adult learning principles and blended learning.

Responsibilities

• Design and implement learning programs to support the employee lifecycle.
• Partner with SMEs to create engaging solutions and iteratively improve.
• Develop learner-centered materials, including e-learning and videos.
• Evaluate effectiveness and outcomes to improve learning experiences.
• Design and facilitate workshops and leadership development activities.
• Align programs with organizational values and business priorities.
• Stay updated on AI trends in learning and vendor solutions.

Skills

L&D strategy

Instructional design

Workshop facilitation

Stakeholder management

AI in learning

Project management

MS Office

Education

Bachelor’s degree

Tools

Articulate Storyline

Rise 360

Canva

MS Office

Job description

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe. Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

Cross River is seeking an experienced L&D Consultant (Associate, Learning & Development - Temporary) to partner with our Talent Management team to help build, launch, and elevate Talent initiatives and programs (e.g., professional development workshops, AI upskilling, a global recognition program). The position reports directly into our Head of Talent Management. We are looking for candidates who can build relationships quickly, drive for results, are resourceful, strong problem solvers, and passionate about Learning and Talent development. If you are all these, and you have a solid learning background, we want to talk to you.

Responsibilities

• Design and implement learning and development programs and initiatives to support all stages of the employee life cycle, helping to nurture a culture of continuous learning
• Partner closely with SMEs to design appropriate solutions, socialize proposals to ensure alignment, iterating based on feedback along the way
• Use instructional design principles and adult learning theory to create engaging and effective learner centered-training materials, including e-learning, simulations, videos, job aids, learning aids, and other multimedia content
• Evaluate effectiveness of deployed learning strategies including content, delivery methods and learner outcomes, to improve the learning experience
• Design and facilitate workshops, programs, teambuilders, and discussions for employees and people managers
• Manage related leadership and employee development learning activities/events end-to-end
• Align development programs to organizational values and business priorities
• Partner to deliver on special projects and on-demand assignments with significant organizational visibility
• Effectively vet, partner and evaluate 3rd party learning and development vendors
• Stay up to date and serve as an internal expert on latest industry trends in AI, technical learning, new technologies, adult learning principles, and vendors in the marketplace

Qualifications

• Bachelor’s degree in associated field to experience
• 7+ years of Learning & Development and/or Instructional Design experience with demonstrated ownership of enterprise-wide programs and strategic initiatives
• Advanced knowledge/skills/certifications of adult learning principles, accelerative learning, blended learning, workplace learning, organizational learning, social learning
• Demonstrated experience designing and delivering programs for leaders and employees at all levels
• Passion for and fluency in AI applications for learning and upskilling employees
• Strong facilitation skills
• High proficiency in MS Office (Word, Excel, Outlook, Power Point) as well as Canva
• Strong visual design skills
• Certification in DiSC personality assessment (preferred)
• Knowledge of banking/finance industry regulatory compliance and standards (preferred)
• Knowledge of Learning Management Systems and advance technologies (preferred)
• Proficiency with Articulate Storyline or Rise (preferred)

Competencies

• Executive presence and expertise facilitating at all organizational levels
• Builds trust quickly and collaborates seamlessly across teams and stakeholders
• Strong results orientation with a bias towards action and continuous improvement
• Innovative and forward thinking, particularly around AI and emerging learning technologies
• Well-developed project management skills
• Meticulous attention to detail
• Analytical skills

Location: Fully remote but may need to come onsite to Fort Lee several times a month to deliver a workshop / program

Initial engagement: 6 months with potential extension

Hourly Rate (W2): $50.00 - $75.00

Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided. We will only contact you with job related information.