Learning & Development Manager

Kforce Inc; City of Mount Vernon (NY); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Insurance package

Paid time off

401(k) plan

Sick leave eligibility

Job summary

Kforce is seeking a Learning & Development Manager in Mount Vernon, NY to lead and modernize learning initiatives for corporate and frontline teams. This hands-on leader will design scalable programs, leverage AI-enabled tools, and partner with business leaders to close skill gaps, improve leadership capabilities, and deliver practical learning solutions.

The role emphasizes building internal capabilities, managing LMS and analytics, and delivering measurable business impact across diverse

Qualifications

• Bachelor's degree in HR, Organizational Development, Education, Business, or related field.
• 5+ years of progressive L&D experience with leadership responsibilities.
• Experience supporting frontline operational populations in manufacturing, logistics, or related settings.
• Proven success building or enhancing L&D programs and infrastructure.
• Experience with leadership development and manager effectiveness programs.
• Hands-on instructional design experience including digital learning content.
• Experience implementing and optimizing Learning Management Systems (LMS).
• Experience leveraging AI-enabled learning tools and analytics to measure outcomes.
• Strong communication, stakeholder management and project management skills.
• Ability to influence across frontline operations, management, and leadership.

Responsibilities

• Lead and modernize enterprise-wide L&D strategy aligned with business goals.
• Design leadership and manager development programs including onboarding and coaching.
• Build scalable learning solutions for corporate and frontline employees.
• Develop e-learning, CBT, blended, and microlearning programs.
• Manage learning systems, reporting, analytics, and compliance tracking.
• Leverage AI and automation to improve instructional design and learner experiences.
• Create learning materials like modules, guides, assessments, and digital content.
• Conduct needs assessments and identify capability gaps.
• Create dashboards to measure learning impact on business outcomes.
• Collaborate with operations and safety teams on workforce development and training.
• Evaluate emerging learning technologies and best practices.

Skills

Leadership

Instructional design

LMS administration

Analytics

Change management

Stakeholder mgmt

Communication

Project mgmt

AI in learning

Frontline ops

Education

Bachelor's degree

Tools

LMS software

AI tools

Job description

Responsibilities

Kforce's client, a growing organization in Mount Vernon, NY, is seeking a Learning & Development Manager to lead and modernize learning initiatives across a diverse corporate and operational workforce. Summary: This is a highly visible opportunity for a hands-on L&D leader who enjoys building and scaling programs from the ground up. The role will support both corporate employees and frontline operational populations, partnering closely with business leaders to identify skill gaps, strengthen leadership capabilities, and deliver practical, scalable learning solutions.

• Develop and execute an enterprise-wide Learning & Development strategy aligned with business goals
• Design and implement leadership and manager development programs, including onboarding, coaching, performance management, and talent development initiatives
• Build scalable learning solutions for corporate and frontline operational employees
• Develop e-learning, computer-based training (CBT), blended learning, virtual learning, microlearning, and self-directed learning programs
• Implement, optimize, and manage learning systems, including reporting, learner engagement, analytics, and compliance tracking
• Leverage AI, generative AI, and automation tools to improve instructional design, content development, training administration, and learner experiences
• Create learning materials including e-learning modules, facilitator guides, assessments, job aids, and digital learning content
• Conduct needs assessments, identify capability gaps, and recommend targeted learning solutions
• Create dashboards and metrics to measure learning effectiveness, engagement, retention, and business impact
• Partner with operational and safety teams to support workforce development and compliance-related training
• Evaluate emerging learning technologies and best practices to continuously improve learning programs

Requirements

• Bachelor's degree in Human Resources, Organizational Development, Education, Business, Learning & Development, or a related field; equivalent experience may be considered
• 5+ years of progressive Learning & Development experience, including leadership or management responsibilities
• Experience supporting frontline operational populations in environments such as manufacturing, distribution, logistics, transportation, warehousing, fulfillment, food production, or similar operational settings
• Demonstrated success building or significantly enhancing L&D programs and infrastructure
• Strong experience designing leadership development and manager effectiveness programs
• Hands-on instructional design experience, including e-learning, CBTs, blended learning, and digital learning content
• Experience implementing, administering, or optimizing Learning Management Systems (LMS)
• Practical experience leveraging AI-enabled learning tools, generative AI, and automation within workforce development programs
• Experience using analytics, dashboards, reporting, and workforce data to measure learning outcomes
• Strong communication, facilitation, stakeholder management, and project management skills
• Ability to influence and build relationships across frontline operations, management, and executive leadership
• Experience leading change management, technology adoption, and learning transformation initiatives
• Preferred: Experience within manufacturing, logistics, transportation, distribution, warehousing, fulfillment, food production, or other operationally focused industries
• Bilingual Spanish skills are a plus

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

• We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees.
• Salaried personnel receive paid time off.
• Hourly employees are not eligible for paid time off unless required by law.
• Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.