Associate Lead

Indegene Inc.; United States; On-site; USD 82,000 - 92,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) retirement plan

Paid holidays and PTO

Job summary

Indegene Inc. seeks an Associate Lead to oversee the Marketing Operations Coordination team in the US, Canada and LATAM. You will guide operations, maintain detailed communication, and drive efficiency across multiple regions.

You will lead onboarding, performance reviews, and HR responsibilities while standardizing processes and ensuring compliance with SOW/SLA agreements. Strong leadership and Microsoft Office proficiency are essential.

Qualifications

• Minimum three years of MLR coordination, execution, and management experience.
• Strong leadership, problem‑solving, and communication skills.
• Familiarity with compliance standards and SOW/SLA agreements.
• Proficiency with Microsoft Office products.
• Preference for experience with Veeva Promomats or Adobe Experience Manager.

Responsibilities

• Lead and manage the Marketing Operations Coordination team across US, Canada, and LATAM, ensuring workload balance and team success.
• Oversee onboarding and training of new hires.
• Conduct regular performance evaluations, provide constructive feedback, and address developmental needs.
• Manage HR responsibilities including compliance with workplace policies, addressing grievances, and fostering a positive team environment.
• Ensure effective communication of organizational goals and expectations.
• Standardize operations and document best practices.
• Identify and recommend process improvements.
• Define and manage efficient work intake processes.
• Maintain staff assignments to optimize productivity and fiscal responsibility.
• Oversee marketing report processing and maintenance.
• Work with Vendor Management SME and ensure SOW/SLA compliance.
• Maintain up‑to‑date, audit‑ready project documentation.
• Present quarterly challenges and improvements to leadership.

Skills

Leadership

Problem solving

Communication

Microsoft Office

SOW/SLA awareness

Tools

Microsoft Office

Veeva Promomats

Adobe Experience Manager

Job description

We are a technology‑led healthcare solutions provider focusing on enabling healthcare organizations to be future‑ready.

Position Summary

We are seeking an Associate Lead to oversee and guide the Marketing Operations Coordination team in the US, Canada and LATAM. This role requires strong leadership, operational expertise, and a focus on driving consistency and efficiency while supporting clients and maintaining detailed communication.

Key Responsibilities

• Lead and manage the Marketing Operations Coordination team across US, Canada, and LATAM, ensuring workload balance and team success.
• Oversee onboarding and training of new hires.
• Conduct regular performance evaluations, provide constructive feedback, and address developmental needs.
• Manage HR responsibilities including compliance with workplace policies, addressing grievances, and fostering a positive team environment.
• Ensure effective communication of organizational goals and expectations.
• Standardize operations and document best practices.
• Identify and recommend process improvements.
• Define and manage efficient work intake processes.
• Maintain staff assignments to optimize productivity and fiscal responsibility.
• Oversee marketing report processing and maintenance.
• Work with Vendor Management SME and ensure SOW/SLA compliance.
• Maintain up‑to‑date, audit‑ready project documentation.
• Present quarterly challenges and improvements to leadership.

Qualifications

• Minimum three years of MLR coordination, execution, and management experience.
• Strong leadership, problem‑solving, and communication skills.
• Familiarity with compliance standards and SOW/SLA agreements.
• Proficiency with Microsoft Office products.
• Preference for experience with Veeva Promomats or Adobe Experience Manager.

Compensation & Benefits Transparency Statement

Base Salary Range: $82k-$92k

The compensation range displayed reflects the full span of pay across all U.S. geographic pay areas and experience levels. Your actual base salary offer will be determined based on multiple factors, including:

• Geographic Pay Area (US 1 through US 5, reflecting cost‑of‑labor differences)
• Experience & Qualifications relevant to the role
• Internal Equity alignment with employees in similar roles and levels

What This Means for You

• The minimum of the posted range represents the starting point for candidates in the lowest cost‑of‑labor pay areas (US 5).
• The maximum of the posted range represents the upper threshold for candidates in the highest cost‑of‑labor pay areas (US 1 / US 2).
• Candidates are aligned to pay areas based on their primary work location.

For Current Employees

Posted salary ranges reflect the full compensation band across all U.S. pay areas and experience levels. Your individual compensation is based on your specific pay area, hire date, performance trajectory, and internal equity. Differences between your current salary and the posted range are not indicative of a pay discrepancy. Please contact HR with any questions.

Benefits Overview

This role is eligible for a comprehensive benefits package, including medical, dental, and vision coverage; life and disability insurance; a 401(k) retirement plan; seven sick leave days, vacation paid time off, and paid holidays; all in accordance with Company plans. Specific benefits are governed by applicable plan documents.

Indegene is committed to pay equity and transparency. We regularly benchmark our compensation against market data to ensure competitive and fair pay practices across all locations.

EQUAL OPPORTUNITY

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.