Associate Home Advisor - Loan Officer Assistant

Kwik Mortgage Corporation; Parsippany-Troy Hills (NJ); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and holidays

NMLS licensing support and training

Job summary

A leading mortgage lender in Parsippany, NJ is seeking an Associate Home Advisor to engage with prospective customers and help them navigate their mortgage journey. This entry-level role provides a pathway into licensed mortgage production. Responsibilities include qualifying leads, educating borrowers, and partnering with loan officers. Candidates should have a strong interest in financial services, excellent communication skills, and a customer-first approach. Competitive salary and benefits offered, along with licensing support.

Qualifications

• 0–2 years of experience in sales, customer service, or a consumer-facing role.
• Strong interest in building a career in mortgage or financial services.
• Confident communicator with a customer-first mindset.

Responsibilities

• Engage with prospective customers via phone, text, and email.
• Qualify inbound consumer leads and identify borrower goals.
• Educate customers on the homebuying and refinancing process.

Skills

Sales experience

Customer service

Communication skills

Job description

Overview

Kwik Mortgage is a multi-state licensed, independent mortgage lender headquartered in Parsippany, NJ, focused on delivering transparent, competitive, and consumer-first home financing solutions. HomeLend Mortgage, our Direct-to-Consumer division, combines technology, data-driven marketing, and a consultative approach to help borrowers confidently navigate one of the most important financial decisions of their lives.

We believe great outcomes come from great people, not just credentials. Our culture values integrity, accountability, curiosity, and performance—and we invest in people who want to build a long-term career in mortgage sales.

The Opportunity

Associate Home Advisor play a critical role in the HomeLend growth engine. This role is ideal for individuals who enjoy engaging with consumers, qualifying interest, and helping borrowers take their first steps toward homeownership or refinancing.

Our marketing and technology platforms generate a steady flow of inbound consumer demand, allowing Associate Home Advisors to focus on engaging, educating, and qualifying borrowers, rather than cold prospecting. You’ll work closely with licensed Loan Officers and Sales Leadership to move borrowers through the early stages of the mortgage journey.

This role is also designed as a pathway into licensed mortgage production for high performers.

Career Growth

Associates who consistently meet performance expectations and obtain their NMLS license can progress into Licensed Loan Officer roles within HomeLend’s Consumer Direct team. Advancement is performance-based, with opportunities to grow into senior production or leadership roles over time.

Key Responsibilities

• Engage with prospective customers via phone, text, and email
• Qualify inbound consumer leads and identify borrower goals
• Educate customers on the homebuying and refinancing process
• Take a consultative approach to guide borrowers forward
• Partner closely with Loan Officers to nurture and advance the pipeline
• Build rapport and maintain consistent follow-up
• Meet or exceed monthly performance metrics
• Obtain and maintain NMLS licensing (within first 90 days)
• Weekend availability may be required based on business needs

About You

• 0–2 years of experience in sales, customer service, or a consumer-facing role
• Strong interest in building a career in mortgage or financial services
• Confident communicator with a customer-first mindset
• Comfortable working toward goals in a fast-paced environment
• High level of integrity, accountability, and work ethic
• Coachable and open to feedback

Compensation & Benefits

• Base salary: $45,000 – $55,000 annually, depending on experience
• Performance-based incentives: Paid monthly based on engagement and conversion metrics
• Typical first-year total compensation: $45,000 – $65,000
• Medical, dental, and vision coverage
• Paid time off and holidays
• NMLS licensing support, training, and ongoing professional development

Kwik Mortgage and HomeLend Mortgage are equal opportunity employers. Employment decisions are based on merit, performance, and business needs.