Associate - Guest Relations - Weekends Only

Inuplands; Carmel (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

Indiana University Health in Carmel, IN is seeking an Associate - Guest Relations for weekends. This part-time role focuses on welcoming guests, answering questions, providing directions, and upholding the hospital’s mission with a concierge-level attitude.

You will join a team dedicated to delivering exceptional service in a busy healthcare setting, offering patient-facing support and opportunities for growth through cross-training and development.

Qualifications

• High School Diploma/GED required.
• Previous concierge level customer service experience preferred.
• Previous healthcare experience involving patient/public contact preferred.

Responsibilities

• Welcomes guests to the organization in a friendly, helpful manner and serves as an information resource.
• Answers questions, provides accurate up-to-date information and directions within the hospital and adjoining facilities.
• Champions the organization’s mission and demonstrates a concierge level customer service attitude.

Skills

Customer service

Education

High School Diploma/GED

Job description

Associate - Guest Relations - Weekends Only

Carmel, IN, United States

Job Description

Schedule: Part Time - Weekends Only (0-24 hours/week) (Saturday and Sunday only)

Work Location: North Hospital

Primary Responsibilities:

Sets the tone for an exceptional experience by welcoming all guests to our organization in a friendly, helpful manner. Serves as an information resource by answering questions, providing accurate up-to-date information and giving directions to areas within the hospital and any adjoining medical facilities. Responsible for being a culture champion by embracing and demonstrating the mission and vision of the organization. Requires a concierge level customer service attitude.

Candidate Requirements:

• High School Diploma/GED required.

Candidate Preferred:

• Previous concierge level customer service experience preferred.
• Previous healthcare experience involving patient/public contact preferred.

About Us

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we're home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine - one of the nation's largest medical schools - gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training - advancing healthcare for all.

With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.

• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation's healthiest states.

About the Team

Indiana University Health is Indiana's most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We're looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.

Job Info

• Locations 11700 N Meridian St, Carmel, IN, 46032, US