Associate Golf Professional

Four Seasons Hotels and Resorts; Lanai City (HI); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Hourly Rate: $23.49

Medical, Dental, Vision benefits

Retirement Plan

Paid Time Off & Holiday Pay

Complimentary stays & discounts

Employee Meals & Dry Cleaning

On-island housing

Inter-island airfare

Learning & development programs

Inclusive employee culture

Job summary

Four Seasons Resort Lanai’i on Lanai seeks an Associate Golf Professional to support daily golf operations and deliver luxury service to members and guests. You will assist with shop operations, tournaments, merchandising, and player experiences, in a resort setting.

The role requires legal work authorization in the United States, the ability to stand for long periods, and current enrollment in the PGA Apprentice program. On-island housing and other resort benefits are available.

Qualifications

• Ability to stand for extended periods, lift up to 40 lbs.
• Legal work authorization in the United States.
• Current enrolment in PGA Apprentice program (and in good standing).

Responsibilities

• Deliver exceptional guest service and hospitality throughout the golf experience.
• Manage golf operations such as starter podium, tee sheets, check-in, cart assignments, and pace of play.
• Develop knowledge of golf programs, merchandise, greens fees and resort offerings to assist guests.

Skills

Guest service

Golf operations knowledge

US work authorization

Stamina & lifting

Education

PGA Apprentice program enrollment

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Located on the southeastern coast of the pristine island of Lāna’i, lies the secluded retreat of Four Seasons Resort Lāna’i, an oceanfront destination offering travelers a curated, personalized island escape. The five-star, five-diamond Resort offers outdoor restaurants, including Nobu Lāna’i, a kid’s club, Tennis Garden, cultural programming, beach and pool with spacious seating areas nestled among tropical gardens, Hawanawana spa and luxury retail boutiques. Built on lava outcroppings, the award-winning Jack Nicklaus-signature golf course features ocean views on every hole. Island activities, many managed by Four Seasons include sunset sails and whale watch tours, horseback riding, sporting clays and archery, biking, hiking, and aerial adventures at Lanai Adventure Park or learn about Hawaiian wayfinding at the on-site observatory.

ASSOCIATE GOLF PROFESSIONAL

The Four Seasons Resort Lāna’i is looking for Associate Golf Professional who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.

WHAT YOU’LL DO

The Associate Golf Professional supports daily golf operations while delivering exceptional service to members and resort guests. This role assists with golf shop operations, tournaments, merchandising, outside services, and player experience initiatives, ensuring a seamless and high-quality golf experience consistent with luxury resort standards.Responsibilities include, but are not limited to:

• Deliver exceptional guest service by welcoming golfers, providing course orientation, explaining services and amenities, and creating a memorable arrival, on-course, and departure experience through personalized hospitality

• Manage daily golf operations, including the starter podium, tee sheet coordination, guest check-in, cart assignments, and pace-of-play support while responding promptly to guest inquiries and needs

• Develop strong knowledge of golf programs, merchandise, green fees, and resort offerings to provide accurate information, recommendations, and personalized service for members and guests

• Maintain the cleanliness, organization, and presentation of golf facilities, including the staging area, cart barn, bag room, rental equipment, and golf carts, ensuring all are guest-ready and well maintained

• Assist with the planning and execution of tournaments, outings, group events, and familiarization (FAM) programs to ensure seamless operations and exceptional participant experiences

• Anticipate guest needs, recognize returning guests, and build lasting relationships through attentive service and consistent engagement aligned with luxury hospitality standards

• And More!

WHAT TO BRING

• Successful candidate must possess legal work authorization in United States

• The hospitality business functions seven (7) days a week, twenty-four (24) hours a day and scheduled days and times may vary based on need. Holidays and weekends availability is required.

• Vailid Driver’s License is required for this role

• Ability to stand for extended periods, lift up to 40lbs, and push/pull as needed during shifts

• Demonstrated expertise in golf operations, including tournament management and a strong knowledge of the Rules of Golf.

• Current enrolment in PGAApprentice program (and in good standing)

JOIN OUR ‘OHANA & ENJOY OUR AMAZING BENEFITS:

• Hourly Rate: $23.49

• 100% Employer contributed Medical, Dental, and Vision benefits

• Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc) as well as Paid Time Off & Holiday Pay

• Inclusive and diverse employee engagement & recognition events all year-round

• Complimentary stays and exclusive discounts at Four Seasons Worldwide

• Complimentary Employee Meals & Dry Cleaning for Employee Uniforms

• Owner subsidized on-island housing, inter-island airfare to Oahu and other resources

• Comprehensive learning and development programs to help you master your craft

• Energizing Employee Culture where you are encouraged to be your true self!

• And so much more!

Four Seasons is an Equal Opportunity, Affi… Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf