Associate Field Service Technician

ABB Schweiz AG; Ohio; Hybrid; USD 40,000 - 60,000; Full time

Job summary

ABB is seeking a DCS Associate Field Service Technician in Ohio, responsible for demand field service in process automation. This hybrid role involves technical troubleshooting, service quality assurance, and collaboration with teams and customers, requiring a degree or equivalent military training and a willingness to travel.

Qualifications

• Preferred Associates Degree or equivalent military technical training.
• Minimum of 1 year of relevant experience preferred.

Responsibilities

• Perform entry-level field service tasks, troubleshoot equipment failures.
• Prepare material lists for service activities and ensure availability.
• Execute tasks ensuring timely and quality-focused completion.

Skills

Technical troubleshooting

Team collaboration

Quality service delivery

Education

Associates Degree or high school diploma with military training

Job description

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world

This Position reports to:

Service Operations Manager

Roles and Responsibilities:

In this role, you will be responsible for Demand Field Service in Process Automation Energy Industries Service.

DCS Associate Field Service Technicians perform service in accordance with ABB standard processes, quality standards, and safety guidelines. You will cooperate closely with customers and other ABB teams, supporting technical points while delivering quality service.

Work Model:

The work model for this role is hybrid. #LI-Hybrid

Division:

This role contributes to the Process Automation, Energy Industries Division.

Key Responsibilities:

• Perform entry-level field service tasks, identify technical issues, and analyze problems through remote or on-site activities in service categories and products.
• Prepare material lists needed for service activities and ensure all materials, parts, and equipment are available and of appropriate quality.
• Execute work with a first-time right approach, ensuring timely completion and adherence to quality standards.
• Troubleshoot simple equipment failures and make recommendations to prevent future issues.

Team Dynamics (Optional):

You will join a dynamic, talented, high-performing team where you can thrive.

Qualifications:

• Associates Degree preferred or high school diploma with comparable military technical training.
• Minimum of 1 year relevant experience preferred. A combination of education and experience or demonstrated accomplishments will be considered.
• Willingness to travel overnight up to 80% of the time.

About Us:

ABB Energy Industries enables safe, smart, and sustainable projects across sectors like oil, gas, chemicals, life sciences, power generation, and water. We drive solutions that automate, digitalize, and electrify industry, connecting people and technology to help our customers succeed. With over 50 years of domain expertise, we innovate and reshape traditional approaches to improve operational efficiency, reduce risks, energy consumption, and waste.

Our Values:

We value diversity and encourage applicants from different backgrounds. Apply today for your next career step with ABB and visit www.abb.com to learn more about our global impact. #MyABBStory

EEO Statement:

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities. All qualified applicants will be considered without regard to sex, marital status, citizenship, age, race, ethnicity, religion, national origin, pregnancy, disability, genetic information, veteran status, or other protected characteristics.

For more information about your EEO rights, visit: EEOC Rights

Applicants may request to review the plan of a particular ABB facility or request accommodations by contacting ABB HR at 1-888-694-7762 or [e-mail]. Resumes and applications are not accepted via email for accommodation requests.

Additional Links:

MyBenefitsABB.com

Could this be your story? Apply today or visit www.abb.com to learn more about us and the impact of our solutions worldwide. #RunsWhatRunstheWorld