Associate Field Service Tech – Transport Equipment

Stryker; Lexington (VA); On-site; USD 34,000 - 46,000; Full time

Job summary

Stryker is seeking an Associate Field Service Representative in Lexington, VA to repair and deliver Transport equipment, including stretchers, transport chairs, bed frames, and temperature management systems. You will work in the field across a designated territory, applying basic electronic and mechanical skills.

The role emphasizes customer service, documentation, and collaboration with the sales team, with travel about 20% and a focus on safety, quality, and efficient field operations.

Qualifications

• High School diploma is required.
• Must be at least 21 years old.
• Valid driver license in state of residence with clean driving record.
• Willingness to work extended weeks including nights and weekends.

Responsibilities

• Perform quality control checks and preventative maintenance.
• Carry out repairs and wireless upgrades.
• Use computer software to document, order parts, reference training materials.
• Maintain customer etiquette to support sales and promote equipment usage.
• Work independently and collaborate on Field Service projects.
• Adhere to Field Service metrics (hours, overtime, inventory, documentation).

Skills

Electronic aptitude

Mechanical aptitude

Customer etiquette

Education

High School diploma

Tools

Documentation software

Job description

Stryker is seeking an Associate Field Service Representative in Lexington, VA to repair and deliver Transport equipment, including stretchers, transport chairs, bed frames, and temperature management systems. You will work in the field across a designated territory, applying basic electronic and mechanical skills.

The role emphasizes customer service, documentation, and collaboration with the sales team, with travel about 20% and a focus on safety, quality, and efficient field operations.