Associate Enterprise Voice & Automation Engineer

Truist; Charlotte (NC); Presencial; USD 100.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision

401(k) Plan

Paid Vacation & Holidays

On-site Work Environment

Descripción de la vacante

Truist is seeking an Associate Enterprise Voice Technology and Integration Engineer to ensure the reliability of Enterprise Voice applications and supporting infrastructure. You will develop automation for monitoring, health checks, and incident response, collaborating with Voice Engineering, Network, Infrastructure, and Security teams.

This role requires on-site presence and regular in-office work five days a week.

Formación

• Bachelor’s degree or equivalent in CS/Engineering or related field.
• Minimum 3 years of professional infrastructure engineering experience.
• Understanding of enterprise infrastructure technologies including cloud, network, database, storage, platform, computing, and middleware.

Responsabilidades

• Builds and designs enterprise infrastructure technology platforms across cloud, network, database, storage, platform, computing, and middleware.
• Applies automation, monitoring, and optimization techniques to ensure high availability and performance of infrastructure.
• Collaborates with cross‑functional teams to integrate new technologies and continuously improve infrastructure standards and processes.
• Troubleshoots and resolves moderately complex technical issues impacting infrastructure performance and reliability.
• Supports compliance with technology strategies, standards, and governance to mitigate risks and ensure regulatory adherence.
• Deploys infrastructure designs, configurations, and procedures to support operational consistency and knowledge sharing.
• Proactively contributes to technical innovation efforts and advancement of infrastructure capabilities.
• Works with technical project teams to support infrastructure deliverables and solutions.

Conocimientos

Voice/UC technology

Python scripting

REST APIs

Automation workflows

GitLab CI/CD

Ansible

Terraform

Azure

AWS

AI-assisted development

Critical thinking

Educación

Bachelor’s degree in Computer Science, Engineering, Information Systems, a related field, or equivalent education, related training, and work‑related experience

Herramientas

GitLab CI/CD

Ansible

Terraform

Open Policy Agent

Azure

AWS

Kubernetes

Descripción del empleo

Truist is seeking an Associate Enterprise Voice Technology and Integration Engineer to ensure the reliability of Enterprise Voice applications and supporting infrastructure. You will develop automation for monitoring, health checks, and incident response, collaborating with Voice Engineering, Network, Infrastructure, and Security teams.

This role requires on-site presence and regular in-office work five days a week.