Associate Dispatcher (Miami, FL)

Associated Energy Group, LLC; Miami (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary package.

4 weeks of PTO to start + 6 paid holli

6% match on 401K.

A collaborative and innovative work 문화

Job summary

Associated Energy Group, LLC (AEG Fuels) is seeking an Associate Dispatcher in Miami, FL to coordinate fueling for commercial, government and corporate flights. You will manage fuel pricing, confirm availability with vendors and prioritize operations while delivering top-notch customer service.

The role requires strong math skills, proficiency with Excel/Word/Outlook, and the ability to work independently and with teams in a fast-paced environment.

Qualifications

• Experience of delivering high levels of customer service is essential.
• High level of understanding in basic mathematical computation and principles.
• Strong proficiency in Microsoft Excel, Word, Outlook.
• Proficient knowledge in conversion of currency and units of measurement.
• Ability to establish priorities and complete objectives independently and within a team environment.
• Ability to handle and resolve problems.
• Maintain a professional demeanor in stressful situations and negotiations.
• Flexibility to handle shift work.
• Attention to detail is essential

Responsibilities

• Coordinate and facilitate the fueling of commercial, corporate, government and military flights. Aspects include: fuel pricing and arrangement, confirming fuel availability with vendors, following operational priorities.
• Provide excellent customer service by addressing inquiries, resolving complaints and maintaining positive relationships with clients, vendors and internal teams.
• Process all fuel-related inquiries in an accurate and timely manner.
• Maintain liaison with clients, suppliers and into-plane agents as required.
• Ensure that all communications comply with AEG Policies and procedures.

Skills

Customer service

Mathematics fundamentals

Currency and units conversion

Problem solving

Attention to detail

Team collaboration

Stress management

Shift flexibility

Education

Associates / Bachelor’s degree

Aviation knowledge

FAA Dispatcher preferred

Tools

Excel

Word

Outlook

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Associate Dispatcher (Miami, FL)

Miami, FL, US

Equal Employment Opportunity Statement

AEG Fuels is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, military status, marital status, pregnancy, or any other characteristic protected by applicable federal, state, or local law.

AEG Fuels is committed to providing reasonable accommodation to qualified individuals with disabilities throughout the recruitment process and employment relationship. If you require accommodation to participate in the application process, please contact Human Resources.

Company Description:

Associated Energy Group, LLC (AEG Fuels) is a global aviation fuels and services supply chain management company. The company's core business is the marketing and financing of fuel supply and logistics solutions for the world's largest airlines, militaries, and corporate operators.

AEG Fuels serves its clients through a network of longstanding relationships with subcontracted parties worldwide. As a result, customers are afforded the benefits of negotiated fuel and throughput pricing based on AEG Fuels' aggregate volume within a network of over 3,000 airports and the company's specialized expertise in delivering products safely and on time.

AEG Fuels is dedicated to providing comprehensive support and unparalleled 24/7 service worldwide. 39 different nationalities are represented on the AEGs team, and with offices in Miami, Toluca, Medellin, Sao Paulo, Johannesburg, London, Dubai, Singapore, and Shanghai the company combines a global presence with a local touch.

AEG Core Values:

• Excellence & Teamwork
• Respect & Trust
• Always Do What's Right

Position Description:

• Coordinate and facilitate the fueling of commercial, corporate, government and military flights. Aspects include: fuel pricing and arrangement, confirming fuel availability with vendors, following operational priorities.
• Provide excellent customer service by addressing inquiries, resolving complaints and maintaining positive relationships with clients, vendors and internal teams.
• Process all fuel-related inquiries in an accurate and timely manner.
• Maintain liaison with clients, suppliers and into-plane agents as required.
• Ensure that all communications comply with AEG Policies and procedures.

Required Skills and Experience:

• Experience of delivering high levels of customer service is essential.
• High level of understanding in basic mathematical computation and principles.
• Strong proficiency in Microsoft Excel, Word, Outlook.
• Proficient knowledge in conversion of currency and units of measurement.
• Ability to establish priorities and complete objectives independently and within a team environment.
• Ability to handle and resolve problems.
• Maintain a professional demeanor in stressful situations and negotiations.
• Flexibility to handle shift work.
• Attention to detail is essential

Recommended Experience:

• Associates / Bachelor’s degree or equivalent is preferred
• Aviation Fuel & Flight Operations knowledge
• FAA Certified Dispatcher preferred, but not required

What We Offer:

• Competitive salary package.
• 4 weeks of PTO to start + 6 paid holidays.
• 6% match on 401K.
• A collaborative and innovative work culture.